Compare Joy: Loyalty Rewards Program vs Marsello: Loyalty, Email, SMS

Name: Marsello: Loyalty, Email, SMS
Brand: Marsello

Joy: Loyalty Rewards Program

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

Marsello: Loyalty, Email, SMS

Customer loyalty software. Rewards, points, VIP tiers, & more

Joy: Loyalty Rewards Program

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

Marsello: Loyalty, Email, SMS

Customer loyalty software. Rewards, points, VIP tiers, & more

Rating

1,455 Reviews

9.1

167 Reviews

9.1

Pricing

Install App More info

Features

App integrations
Discount stacking
Automated notifications
Loyalty page generator
Pos integration
Loyalty programs setup
Vip tiers management
Rewards customization

Marketing automation
Vip tiers
Product recommendations
Custom rewards
No-code setup
Email campaigns
Referral programs
Pos integration
Customer insights
Advanced reporting
Welcome emails
Sms campaigns
Abandoned cart emails
Points rewards
Drip campaigns
Social media integrations

Screenshots

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Pros

Easy to set up loyalty programs, VIP tiers, and rewards
Compatible with POS systems for a seamless in-store and online experience
Automated email notifications and app integrations
Offers a wide variety of reward and discount types
Manageable customer tiers, points, and missions with data export/import options
Positive customer service experiences repeatedly praised in reviews
Useful customer service chat feature that provides immediate support
Highly customizable with options for badges, cash back, coupons, and more

Helps brands launch a world-class loyalty & rewards program
Works seamlessly with Shopify and existing POS systems
Enables acquisition of loyalty members through points, rewards, discounts, VIP tiers, and referrals
Offers powerful email marketing and SMS campaign tools
Uses sales data from POS & Shopify for marketing insights
Integrated loyalty rewards and marketing automation tools
Provides insights into customer behavior to improve marketing decisions
Allows design and launch of an omnichannel loyalty program with no coding required
Enhances customer growth with email campaigns, automations, and notifications
Creates a seamless loyalty experience by connecting eCommerce & POS systems
Increases customer retention with customizable rewards, points, and VIP tiers
Includes advanced reporting tools to review which tactics deliver the best results

Cons

Some features are marked as 'Coming Soon' and have not been added for a long time
Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
Limited functionality with the referral program – cannot offer points for referrals, only discounts
Point balance function does not work with Shopify New account type
Some users feel the app's abilities are minimal for a rewards program
Coupons under the Reward list code do not show the actual amount of the coupon

Limited to integration primarily with Shopify and existing POS systems, which may exclude non-Shopify users
Potential complexity in setting up and managing various marketing tools and campaigns
Possibly high learning curve for users unfamiliar with loyalty programs and marketing automation
Additional costs for SMS campaigns may impact budget

Launched

Jun 27, 2021

May 28, 2017

Developer

Built by Joy Loyalty (by Avada)

Apps:

Average Rating:

4.9

Reviews:

1,455

Built by Marsello

Apps:

Average Rating:

4.1

Reviews:

412

Make Your Choice

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Compare Joy: Loyalty Rewards Program vs Marsello: Loyalty, Email, SMS

Joy: Loyalty Rewards Program

Marsello: Loyalty, Email, SMS

Joy: Loyalty Rewards Program