Compare Joy Loyalty Program & Rewards vs TrustWILL Loyalty & Referrals

Name: TrustWILL Loyalty &amp; Referrals
Brand: Shopify

Joy Loyalty Program & Rewards

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

TrustWILL Loyalty & Referrals

Loyalty program with Points, Rewards, Referral, VIP, & POS

Joy Loyalty Program & Rewards

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

TrustWILL Loyalty & Referrals

Loyalty program with Points, Rewards, Referral, VIP, & POS

Rating

1,569 Reviews

9.3

728 Reviews

8.8

Pricing

Install App More info

Features

App integrations
Discount stacking
Automated notifications
Loyalty page generator
Pos integration
Loyalty programs setup
Vip tiers management
Rewards customization

Multi-language support
Discount management
Points system
Referral incentives
Pos integration
Customizable loyalty program
Vip membership tiers
Flash sales
Data import support
Reward customization

Screenshots

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Pros

Easy to set up loyalty programs, VIP tiers, and rewards
Compatible with POS systems for a seamless in-store and online experience
Automated email notifications and app integrations
Offers a wide variety of reward and discount types
Manageable customer tiers, points, and missions with data export/import options
Positive customer service experiences repeatedly praised in reviews
Useful customer service chat feature that provides immediate support
Highly customizable with options for badges, cash back, coupons, and more

Highly customizable: Easy to customize brand loyalty programs with various features.
Multiple reward options: Offers points, rewards, referral programs, VIP tiers, limited-time offers, etc.
Seamless integration: Supports data import from other loyalty apps like Smile.io, Loyaltylion, Rivo, Growave, Yotpo(Swell), Joy, BON.
User feedback: Customers report excellent and responsive support.
Effective customer engagement: Boosts repeat purchases and engagement.
POS support: Connects online and offline store data and analytics.
Discount management: Supports various discount types and custom code campaigns.
Free plan availability: Basic functions available in the free plan, suitable for novice store owners.
Transparent pricing: Fair and transparent pricing models.
Multi-language support: Supports multiple languages.
Interface user-friendliness: Easy to use and make quick edits.

Cons

Some features are marked as 'Coming Soon' and have not been added for a long time
Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
Limited functionality with the referral program – cannot offer points for referrals, only discounts
Point balance function does not work with Shopify New account type
Some users feel the app's abilities are minimal for a rewards program
Coupons under the Reward list code do not show the actual amount of the coupon

Learning curve: Users new to loyalty apps need time to learn and utilize all features.
Dependence on paid plans: Some advanced features are accessible only with paid plans.

Launched

Jun 27, 2021

Oct 11, 2021

Developer

Built by Shopify

Apps:

19214

Average Rating:

2.5

Reviews:

792,892

Built by Shopify

Apps:

19214

Average Rating:

2.5

Reviews:

792,892

Make Your Choice

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Compare Joy Loyalty Program & Rewards vs TrustWILL Loyalty & Referrals

Joy Loyalty Program & Rewards

TrustWILL Loyalty & Referrals

Joy Loyalty Program & Rewards