Compare Joy Loyalty Program & Rewards vs Okendo: Reviews & Loyalty

Name: Okendo: Reviews &amp; Loyalty
Brand: Okendo

Joy: Loyalty Program & Rewards

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

Okendo: Reviews & Loyalty

Product ratings, reviews, photos/videos, UGC, Q&A, feedback.

Joy: Loyalty Program & Rewards

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

Okendo: Reviews & Loyalty

Product ratings, reviews, photos/videos, UGC, Q&A, feedback.

Rating

1,471 Reviews

9.1

1,180 Reviews

9.2

Pricing

Install App More info

Features

App integrations
Discount stacking
Automated notifications
Loyalty page generator
Pos integration
Loyalty programs setup
Vip tiers management
Rewards customization

Product recommendation quizzes
Automated review collection
Customizable review formats
Unified customer profiles
Post-checkout referrals
Shopify shop integration
Media galleries display

Screenshots

+ 8 more

+ 2 more

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Pros

Easy to set up loyalty programs, VIP tiers, and rewards
Compatible with POS systems for a seamless in-store and online experience
Automated email notifications and app integrations
Offers a wide variety of reward and discount types
Manageable customer tiers, points, and missions with data export/import options
Positive customer service experiences repeatedly praised in reviews
Useful customer service chat feature that provides immediate support
Highly customizable with options for badges, cash back, coupons, and more

High-impact social proof with extensive range of customizable review formats
Acquisition of new customers through referrals and increased retention through loyalty programs
Opportunity to collect continuous customer insights with surveys and quizzes
Easy integration with online stores and platforms like Shopify
Unified customer profile feature for automatic data saving
Excellent customer support with quick response times and personalized assistance
Feature-rich app that enhances user experience and store growth
Aesthetic options and seamless review capture process
Consistently high customer satisfaction based on provided reviews

Cons

Some features are marked as 'Coming Soon' and have not been added for a long time
Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
Limited functionality with the referral program – cannot offer points for referrals, only discounts
Point balance function does not work with Shopify New account type
Some users feel the app's abilities are minimal for a rewards program
Coupons under the Reward list code do not show the actual amount of the coupon

Pricing based on the number of orders, which may make it expensive for large businesses
Importing reviews can be time-consuming and requires strict adherence to templates
Certain desired functionalities (like creating review carousels in the theme editor) may need intervention from support/development team

Launched

Jun 27, 2021

Jun 11, 2018

Developer

Built by Shopify

Apps:

14130

Average Rating:

2.2

Reviews:

521,795

Built by Okendo

Apps:

Average Rating:

4.9

Reviews:

1,180

Make Your Choice

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Compare Joy Loyalty Program & Rewards vs Okendo: Reviews & Loyalty

Joy: Loyalty Program & Rewards

Okendo: Reviews & Loyalty

Joy: Loyalty Program & Rewards