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Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

WhatFlow‑WhatsApp Automation

Automatic order confirmation and tagging with WhatsApp.

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

WhatFlow‑WhatsApp Automation

Automatic order confirmation and tagging with WhatsApp.

Rating

Rating

142 Reviews
5.3
51 Reviews
9.2

Pricing

Pricing

  • $15-$45 / Month
  • 14 Days Free Trial
  • $4.99-$14.99 / Month
  • Free Plan Available
  • 3 Days Free Trial

Features

Features

  • Automated reminders
  • Order updates
  • Bulk campaigns
  • Double confirmation
  • Shared team inbox
  • Green tick
  • Chat widget
  • Auto-replies
  • Automatic order tagging
  • Integrate with shopify
  • Whatsapp confirmation
  • Track order responses

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Pros

Pros

  • Automated WhatsApp reminders for abandoned carts with a checkout link
  • CoD double confirmation flow on WhatsApp to reduce RTOs
  • Automated WhatsApp confirmations for order placement, shipment, and cancellation
  • WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
  • Auto-replies configuration for answering customer FAQs on WhatsApp
  • Bulk WhatsApp campaigns for product announcements and discounts
  • Shared team inbox for better management of incoming customer chats
  • Option to obtain a WhatsApp Green Tick for improved credibility
  • Simplifies order management by automating confirmation processes
  • Automatically updates order tags based on customer responses
  • Helps track confirmed and canceled orders efficiently
  • Reduces returned deliveries with instant confirmations
  • Seamless integration with Shopify allows management from within the dashboard
  • Enhances customer engagement by using a popular messaging platform like WhatsApp
  • Saves time by eliminating the need for manual confirmations

Cons

Cons

  • Issues with prolonged billing even after service migration
  • Poor customer support as indicated by users
  • Complex platform not easy to use
  • Lack of options for retargeting abandoned carts or sending order notifications
  • Potential for being a waste of money and time as expressed by some users
  • Requires WhatsApp for customers, which may not be used by everyone
  • Dependent on the customer's responsiveness to WhatsApp polls
  • Limited to users who have a Shopify store and use WhatsApp
  • Potential issues if there are interruptions in the WhatsApp service
  • May need additional customer support if customers have issues with WhatsApp confirmation

Launched

Launched

Jul 13, 2021
Oct 20, 2024

Developer

Developer

Apps:

2

Average Rating:

3.8

Reviews:

360

Apps:

1

Average Rating:

4.6

Reviews:

51

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