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Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Wa : WhatsApp Marketing & Chat

Automate cart recovery with personalized WhatsApp messages for Shopify merchants.

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Wa : WhatsApp Marketing & Chat

Automate cart recovery with personalized WhatsApp messages for Shopify merchants.

Rating

Rating

143 Reviews
5.1
21 Reviews
9.2

Pricing

Pricing

  • $15-$45 / Month
  • 14 Days Free Trial
  • $14.99-$29.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Automated reminders
  • Order updates
  • Bulk campaigns
  • Double confirmation
  • Shared team inbox
  • Green tick
  • Chat widget
  • Auto-replies
  • Real-time insights
  • Automated whatsapp recovery
  • Customizable messaging templates

Screenshots

Screenshots

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Pros

Pros

  • Automated WhatsApp reminders for abandoned carts with a checkout link
  • CoD double confirmation flow on WhatsApp to reduce RTOs
  • Automated WhatsApp confirmations for order placement, shipment, and cancellation
  • WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
  • Auto-replies configuration for answering customer FAQs on WhatsApp
  • Bulk WhatsApp campaigns for product announcements and discounts
  • Shared team inbox for better management of incoming customer chats
  • Option to obtain a WhatsApp Green Tick for improved credibility
  • Automated WhatsApp recovery messages enhance customer re-engagement.
  • Customizable messaging templates allow for personalization.
  • Easy to set up and use, typically in a minute.
  • Saves time and helps improve sales by reducing cart abandonment.
  • Provides real-time insights to track recovery rates.
  • Perfect for small and medium-sized businesses.
  • High engagement rates leveraging WhatsApp.

Cons

Cons

  • Issues with prolonged billing even after service migration
  • Poor customer support as indicated by users
  • Complex platform not easy to use
  • Lack of options for retargeting abandoned carts or sending order notifications
  • Potential for being a waste of money and time as expressed by some users
  • Limited feedback suggests possible lack of diverse reliability testing.
  • Dependent on WhatsApp's infrastructure and policies.

Launched

Launched

Jul 13, 2021
Dec 30, 2024

Developer

Developer

Apps:

2

Average Rating:

3.9

Reviews:

361

Apps:

2

Average Rating:

5

Reviews:

29

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