Compare Interakt ‑ WhatsApp Marketing vs Rly: Chat Button & Marketing

Name: Rly: WhatsApp Chat &amp; Marketing
Brand: Shopify

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Rly: WhatsApp Chat & Marketing

Quickly answer customer queries and improve your conversions

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Rly: WhatsApp Chat & Marketing

Quickly answer customer queries and improve your conversions

Rating

185 Reviews

7.7

44 Reviews

9.2

Pricing

Install App More info

Features

Automated reminders
Order updates
Bulk campaigns
Double confirmation
Shared team inbox
Green tick
Chat widget
Auto-replies

Easy installation
Customizable chat button
Mobile and desktop compatibility
Direct customer communication

Screenshots

Interakt ‑ WhatsApp Marketing screenshot

+ 2 more

Rly: WhatsApp Chat & Marketing screenshot

+ 1 more

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Pros

Automated WhatsApp reminders for abandoned carts with a checkout link
CoD double confirmation flow on WhatsApp to reduce RTOs
Automated WhatsApp confirmations for order placement, shipment, and cancellation
WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
Auto-replies configuration for answering customer FAQs on WhatsApp
Bulk WhatsApp campaigns for product announcements and discounts
Shared team inbox for better management of incoming customer chats
Option to obtain a WhatsApp Green Tick for improved credibility

Enables direct communication with customers, reducing missed opportunities
Simple installation process for easy setup
Customizable chat button to suit store preferences, including number and prefilled messages
Compatible with both computer and mobile devices

Cons

Issues with prolonged billing even after service migration
Poor customer support as indicated by users
Complex platform not easy to use
Lack of options for retargeting abandoned carts or sending order notifications
Potential for being a waste of money and time as expressed by some users

Launched

Jul 13, 2021

Apr 14, 2024

Developer

Built by Shopify

Apps:

18580

Average Rating:

2.4

Reviews:

759,719

Built by Shopify

Apps:

18580

Average Rating:

2.4

Reviews:

759,719

Make Your Choice

Install App More info View alternatives

Install App More info

Compare Interakt ‑ WhatsApp Marketing vs Rly: Chat Button & Marketing

Interakt ‑ WhatsApp Marketing

Rly: WhatsApp Chat & Marketing

Interakt ‑ WhatsApp Marketing