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Interakt ‑ WhatsApp Marketing logo

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Coco: AI Cart Recovery & Chat logo

Coco: AI Cart Recovery & Chat

AI Chat on Whatsapp with Cart Recovery and Newsletters

Interakt ‑ WhatsApp Marketing logo

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Coco: AI Cart Recovery & Chat logo

Coco: AI Cart Recovery & Chat

AI Chat on Whatsapp with Cart Recovery and Newsletters

Rating

Rating

187 Reviews
8.1
51 Reviews
7.5

Pricing

Pricing

  • $15-$45 / Month
  • 14 Days Free Trial
Install App More info
  • $59-$159 / Month
  • Free Plan Available
Install App More info

Features

Features

  • Automated reminders
  • Order updates
  • Bulk campaigns
  • Double confirmation
  • Shared team inbox
  • Green tick
  • Chat widget
  • Auto-replies
  • Gdpr compliant
  • Marketing campaigns
  • Cart recovery
  • Newsletters
  • Ai chat
  • Review conversations

Screenshots

Screenshots

Interakt ‑ WhatsApp Marketing screenshot Interakt ‑ WhatsApp Marketing screenshot Interakt ‑ WhatsApp Marketing screenshot Interakt ‑ WhatsApp Marketing screenshot
+ 2 more
Interakt ‑ WhatsApp Marketing screenshot Interakt ‑ WhatsApp Marketing screenshot
Coco: AI Cart Recovery & Chat screenshot Coco: AI Cart Recovery & Chat screenshot Coco: AI Cart Recovery & Chat screenshot Coco: AI Cart Recovery & Chat screenshot
+ 2 more
Coco: AI Cart Recovery & Chat screenshot Coco: AI Cart Recovery & Chat screenshot

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Pros

Pros

  • Automated WhatsApp reminders for abandoned carts with a checkout link
  • CoD double confirmation flow on WhatsApp to reduce RTOs
  • Automated WhatsApp confirmations for order placement, shipment, and cancellation
  • WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
  • Auto-replies configuration for answering customer FAQs on WhatsApp
  • Bulk WhatsApp campaigns for product announcements and discounts
  • Shared team inbox for better management of incoming customer chats
  • Option to obtain a WhatsApp Green Tick for improved credibility
  • Automates cart recovery on WhatsApp, potentially boosting sales
  • Allows sending personalized marketing campaigns and newsletters via WhatsApp
  • Easy and quick installation with no coding required, operational within a minute
  • Ability to review user conversations, potentially improving customer service
  • GDPR compliant, ensuring data privacy and security
  • Highly praised for improving ROI (17x increase reported)
  • Support team receives high praise for being friendly, responsive, and helpful
  • Reports of quick return on investment (profitable within two days)

Cons

Cons

  • Issues with prolonged billing even after service migration
  • Poor customer support as indicated by users
  • Complex platform not easy to use
  • Lack of options for retargeting abandoned carts or sending order notifications
  • Potential for being a waste of money and time as expressed by some users
  • Limited language support based on available reviews (potential con for non-English or non-French speakers)
  • Dependence on WhatsApp platform may not cater to users who prefer other messaging apps

Categories

Categories

Launched

Launched

Jul 13, 2021
Jul 03, 2024

Developer

Developer

Built by Shopify

Apps:

18875

Average Rating:

2.4

Reviews:

770,414

Built by Shopify

Apps:

18875

Average Rating:

2.4

Reviews:

770,414

Make Your Choice

Make Your Choice

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Install App More info View alternatives

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