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InsureShield Package Protect

All carrier shipping protection including at checkout

ShipInsure Shipping Protection

Give customers the option for a protected checkout experience

InsureShield Package Protect

All carrier shipping protection including at checkout

ShipInsure Shipping Protection

Give customers the option for a protected checkout experience

Overview

Overview

What is ShipInsure Shipping Protection?

ShipInsure Shipping Protection offers comprehensive coverage for Shopify merchants, protecting against lost, damaged, or delayed shipments with a straightforward claims process.

Key Strengths:

  • Simple flat-rate pricing per order
  • Quick claims approval (often within 48 hours)
  • No deductibles or hidden fees

Rating

Rating

48 Reviews
6.4
37 Reviews
7.8

Pricing

Pricing

  • Free App
  • Free Plan Available
  • Free App
  • Free Plan Available

Features

Features

  • Multi-carrier coverage
  • Checkout cart protection
  • Fast claim payments
  • Automated coverage rules
  • 24/7 claim tracking
  • Protected checkout experience
  • Full coverage orders
  • Prompt refunds/reorders
  • Boost revenue
  • Smart tech support
  • 2-minute claims resolution
  • Revenue sharing

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Pros

Pros

  • Comprehensive package protection against damage, loss, and theft
  • Pay-as-you-go model offers flexibility
  • Ability to set rules for automatic order coverage based on value, SKU, or location
  • Customers can elect to add protection at checkout, enhancing their purchasing experience
  • Claims are typically paid in a matter of days, contributing to customer satisfaction through fast refunds or reorders
  • 24/7 tracking of claims with an online portal for easy invoice payment
  • Dedicated support for shipping protection and claims questions
  • Provides peace of mind from checkout to delivery
  • Full coverage for lost, damaged, or stolen orders
  • More than half of shoppers opt for the service, enhancing the purchasing experience
  • Prompt refunds or reorder process in the rare event of an issue
  • No cost to the merchant for the service
  • Decrease in customer support time and costs using smart tech, AI, and a skilled team
  • Minimizes losses and boosts revenue through order protection
  • 2-minute claims resolution increases customer lifetime value
  • Option for merchants to choose their own pricing and revenue share

Cons

Cons

  • Potential for rapid increase in insurance rates without warning after filing claims
  • No flexibility or negotiation in bringing down increased rates
  • Insurance charges might be applied to the full MSRP value even if the product was bought at a discount or on sale
  • Some users experienced minor bumps with the app initially
  • Potential dependency on the app for customer satisfaction and order protection
  • Merchants may need to handle the logistics of reorders

Launched

Launched

Jan 20, 2021
Sep 09, 2021

Developer

Developer

Apps:

1

Average Rating:

3.9

Reviews:

48

Apps:

1

Average Rating:

3.7

Reviews:

37

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