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InsureShield Package Protect

All carrier shipping protection including at checkout

SavedBy Package Protection

Making lost, stolen, and damaged packages a worry of the past

InsureShield Package Protect

All carrier shipping protection including at checkout

SavedBy Package Protection

Making lost, stolen, and damaged packages a worry of the past

Rating

Rating

47 Reviews
6.4
21 Reviews
9.2

Pricing

Pricing

  • Free App
  • Free Plan Available
  • Free App
  • Free Plan Available

Features

Features

  • Multi-carrier coverage
  • Checkout cart protection
  • Fast claim payments
  • Automated coverage rules
  • 24/7 claim tracking
  • Increase conversions
  • Revenue retention
  • Package protection option
  • Re-order or refund
  • Customer experience control

Screenshots

Screenshots

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Pros

Pros

  • Comprehensive package protection against damage, loss, and theft
  • Pay-as-you-go model offers flexibility
  • Ability to set rules for automatic order coverage based on value, SKU, or location
  • Customers can elect to add protection at checkout, enhancing their purchasing experience
  • Claims are typically paid in a matter of days, contributing to customer satisfaction through fast refunds or reorders
  • 24/7 tracking of claims with an online portal for easy invoice payment
  • Dedicated support for shipping protection and claims questions
  • Reduces customer support costs, time, and stress
  • Increases conversion and loyalty via comfort and confidence in shipping
  • Mitigates losses by putting refunds and re-orders into the hands of SavedBy
  • Generates more revenue by having SavedBy place new orders in your store
  • Helps business retain revenue when issues arise
  • Takes over the headache of dealing with shipping mistakes from companies like USPS, UPS, and FedEx
  • Gives customers the option to protect their packages and handle claims efficiently

Cons

Cons

  • Potential for rapid increase in insurance rates without warning after filing claims
  • No flexibility or negotiation in bringing down increased rates
  • Insurance charges might be applied to the full MSRP value even if the product was bought at a discount or on sale
  • Some users experienced minor bumps with the app initially
  • Reliance on another party (SavedBy) to handle refunds and re-orders could introduce delays
  • Customer experience may vary based on the efficiency of SavedBy's claim process
  • Potential cost associated with using the package protection service
  • Limited control over the resolution process once a claim is filed
  • Possible customer dissatisfaction if SavedBy's claim processing time is slow

Launched

Launched

Jan 20, 2021
Mar 29, 2022

Developer

Developer

Apps:

1

Average Rating:

3.9

Reviews:

47

Apps:

1

Average Rating:

5

Reviews:

21

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