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Hextom: WhatsApp, SMS & Push

WhatsApp, SMS, Web Push marketing and abandoned cart recovery

RT: WhatsApp Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

Hextom: WhatsApp, SMS & Push

WhatsApp, SMS, Web Push marketing and abandoned cart recovery

RT: WhatsApp Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

Overview

Overview

What is Hextom: WhatsApp, SMS & Push?

Hextom WhatsApp SMS & Push is a Shopify app that enables merchants to engage customers via WhatsApp, SMS, and push notifications. It helps automate marketing, order updates, and customer support.

Key Strengths:

  • Multi-channel messaging (WhatsApp, SMS, push notifications)
  • Automated order and shipping alerts
  • Customizable templates for marketing campaigns

What is RT: WhatsApp Chat, Live Chat?

RT WhatsApp Chat & Live Chat is a Shopify app designed to add WhatsApp chat buttons and live chat support to online stores. It helps businesses connect with customers instantly, manage inquiries, and boost conversions through direct messaging.

Key Strengths:

  • Easy-to-install WhatsApp chat button for quick customer access
  • Live chat support with real-time notifications
  • Mobile-friendly design for seamless customer interactions

Rating

Rating

309 Reviews
8.6
254 Reviews
9.1

Pricing

Pricing

  • $15-$50 / Month
  • Free Plan Available
  • $6.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Customizable popups
  • Abandoned cart recovery
  • Whatsapp marketing
  • Sms marketing
  • Web push marketing
  • Checkout automations
  • Back-in-stock alerts
  • Price-drop alerts
  • Smart balancing algorithm
  • Multi-channel campaigns
  • Automated reminders
  • Theme compatibility
  • Multi-channel support
  • Real-time notifications
  • Any-device accessibility

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Pros

Pros

  • All-in-one platform includes WhatsApp, SMS, and Web Push marketing channels
  • Easily create customizable popups to grow subscriber lists
  • Create multi-channel campaigns in minutes
  • Automated recovery of abandoned carts, checkout, and browser
  • Automated notifications for back-in-stock and price-drop alerts
  • Smart balancing algorithm ensures messages are delivered through the optimal channel, preventing duplicates
  • Highly rated by users for ease of use and effective customer support
  • Effortless and native way of communication for visitors
  • Enables sending and receiving messages from any device
  • Users receive notifications about new messages right on the web page for uninterrupted chatting
  • Supports WhatsApp, Telegram, and potentially other messaging platforms
  • Can improve customer chat service experiences, leading to more sales
  • Works with all themes, including customized ones
  • Highly customizable and intuitive interface, as noted in user reviews

Cons

Cons

  • No specific cons mentioned in the description or review
  • Potential learning curve for beginners unfamiliar with multi-channel marketing platforms
  • Dependence on the availability and performance of multiple communication channels (WhatsApp, SMS, Web Push)
  • Limited available reviews may not represent the full user experience
  • May require initial setup and customization which could be time-consuming for some users

Launched

Launched

Sep 25, 2018
Aug 11, 2019

Developer

Developer

Apps:

13

Average Rating:

4.8

Reviews:

11,963

Apps:

15

Average Rating:

4.6

Reviews:

1,781

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