Compare Hextom: Free Shipping Bar vs Shiprocket: eCommerce Shipping

Name: Shiprocket: eCommerce Shipping
Brand: Shopify

Hextom: Free Shipping Bar

Increase BFCM sales with progressive shipping goal messages

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

Hextom: Free Shipping Bar

Increase BFCM sales with progressive shipping goal messages

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

Overview

What is Shiprocket: eCommerce Shipping?

Shiprocket is a leading ecommerce shipping aggregator that helps businesses automate logistics, reduce costs, and improve delivery efficiency. It integrates with multiple courier partners and offers real-time tracking.

Key Strengths:

Multi-courier integration for competitive shipping rates
Automated order processing and tracking
AI-driven recommendations for optimal shipping

Rating

2,957 Reviews

9.1

674 Reviews

8.9

Pricing

Install App More info

Features

Advanced targeting options
Progressive shipping messages
Customizable shipping bars
Event-based scheduling
Currency auto-detection

Returns management
International shipping
Branded tracking page
Competitive shipping rates
Courier recommendation
Refund management
Instant order updates
Automated shipping workflows
Buyer communication

Screenshots

+ 5 more

Shiprocket: eCommerce Shipping screenshot

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Pros

Increases average order value and boosts sales
Displays progressive messages to encourage more purchases
Fully customizable with advanced targeting options including geo location, customer, page, etc
Allows multiple free shipping offers for different countries and customers
Supports advanced targeting: geo location, customer, page, product, device targeting
Scheduling feature for planning events like Black Friday
Easy to enable with 1-click and requires no coding
Auto-detects visitors' local currencies and converts the free shipping amount
Comprehensive discount management features: A/B testing, analytics, campaigns, currency conversion, etc
Excellent customer support as noted by users

Unified interface to manage shipping with over 25+ courier partners
Serves over 24000+ pincodes in India and 220+ countries and territories worldwide
Offers services such as Courier Recommendation Engine (CORE), branded tracking pages, and instant order updates via email, WhatsApp, and SMS
Includes features like Automated Shipping Workflows, Returns and Refund Management, and Buyer Communication Management
Provides competitive shipping rates

Cons

Issues when Shopify upgraded, requiring detailed support to resolve
No ability to incorporate TAX which can be confusing for customers with different tax policies

Frequent issues with on-time deliveries, resulting in significant delays (10-15 days extra)
Poor customer service and support, requiring multiple follow-ups (7-10 calls)
Problems with missed pickups and lack of communication regarding delays
Issues with undelivered RTO (Return to Origin) orders and lack of proper resolution
Unaffected ticket cases and delayed or unpaid reimbursement for lost or damaged shipments
Complaints about inconsistent rate calculations leading to unexpected charges
Problems with early COD payments not being processed timely, affecting cash flow for businesses
Frequent weight discrepancy issues and arbitrary deductions from wallet balances
Customer care often disconnects calls and provides unhelpful responses

Launched

Sep 15, 2015

Jul 05, 2017

Developer

Built by Shopify

Apps:

20621

Average Rating:

2.4

Reviews:

807,668

Built by Shopify

Apps:

20621

Average Rating:

2.4

Reviews:

807,668

Make Your Choice

Install App More info View alternatives

Compare Hextom: Free Shipping Bar vs Shiprocket: eCommerce Shipping

Hextom: Free Shipping Bar

Shiprocket: eCommerce Shipping

Hextom: Free Shipping Bar