Compare HeiChat: ChatGPT Sales Chatbot vs Shoply AI Search & AI Chatbot

Name: Shoply AI Search &amp; AI Chatbot
Brand: Shoply AI

HeiChat: ChatGPT Sales Chatbot

Advanced AI, reply to customer inquiries within seconds.

Shoply AI Search & AI Chatbot

24/7 personalized shopping guide for your customers

HeiChat: ChatGPT Sales Chatbot

Advanced AI, reply to customer inquiries within seconds.

Shoply AI Search & AI Chatbot

24/7 personalized shopping guide for your customers

Overview

What is HeiChat: ChatGPT Sales Chatbot?

HeiChat is a Shopify sales chatbot leveraging ChatGPT to automate customer support, boost conversions, and streamline order management.

Key Strengths:

AI-powered live chat and order tracking
Multi-language support
Pre-built templates for quick setup

What is Shoply AI Search & AI Chatbot?

Shoply AI is a ChatGPT-powered chatbot for Shopify stores, providing conversational commerce, order tracking, and automated customer engagement.

Key Strengths:

Powered by ChatGPT for natural interactions
Multi-language support
Easy setup and customization

Rating

76 Reviews

9.2

31 Reviews

9.1

Pricing

Install App More info

Features

Multilingual support
Track orders
24/7 support
Trainable ai
Reply within seconds
Convert inquiries
Recommend products
Answer policies

Personalized product suggestions
Natural language searches
Instant ai-powered support
Comprehensive product recommendations

Screenshots

HeiChat: ChatGPT Sales Chatbot screenshot

Shoply AI Search & AI Chatbot screenshot

+ 2 more

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Pros

Advanced AI based on ChatGPT models (GPT-3.5 & GPT-4) and Claude (Claude 3 Opus).
Operates 24/7, ensuring constant customer support availability.
Capable of converting general inquiries into sales effectively.
Helps in checking and responding accurately to 'Where is my order' inquiries.
Can handle many tasks typically performed by human customer service representatives.
Supports answers related to discounts, store policies, and shipping policies.
Allows customization and training of the chatbot using a PDF/TXT based knowledge base.
Real-time awareness of store product listings and delistings.
Supports over 95 languages, including English (EN), Spanish (ES), Chinese (ZH), French (FR), German (DE), Arabic (AR), Japanese (JA), and Russian (RU).

Provides 24/7 personalized shopping support to customers
Offers expert advice by recommending products based on customer preferences like skill level, height, and gender
Manages general customer service inquiries, enhancing user experience
Delivers natural language searches for an intuitive shopping experience
Improves sales with accurate and comprehensive product recommendations
Provides instant answers to common customer inquiries through AI-powered chat support

Cons

The advanced AI models may require significant computational resources.
Potential initial setup and training of the chatbot might be time-consuming.
May need continuous updates and corrections to maintain accuracy.
Could lead to reduced human customer service roles, impacting jobs.
Effectiveness relies on the quality of the knowledge base provided by the user.
High dependence on accurate and timely data for real-time store product listings.

Potential dependency on AI limitations, which may lead to incorrect recommendations or responses if the AI misinterprets user inputs
Limited ability to handle complex customer service issues that require human intervention
E-commerce stores need to integrate and maintain the app, which could require additional resources

Launched

Apr 25, 2023

Sep 03, 2024

Developer

Built by heicarbook

Apps:

Average Rating:

4.6

Reviews:

Built by Shoply AI

Apps:

Average Rating:

Reviews:

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Compare HeiChat: ChatGPT Sales Chatbot vs Shoply AI Search & AI Chatbot

HeiChat: ChatGPT Sales Chatbot

Shoply AI Search & AI Chatbot

HeiChat: ChatGPT Sales Chatbot