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Grapevine Post Purchase Survey logo

Grapevine Post Purchase Survey

Unlimited post-purchase and customer satisfaction surveys

KNO Post Purchase Surveys logo

KNO Post Purchase Surveys

Surveys for attribution, customer insights, and feedback.

Grapevine Post Purchase Survey logo

Grapevine Post Purchase Survey

Unlimited post-purchase and customer satisfaction surveys

KNO Post Purchase Surveys logo

KNO Post Purchase Surveys

Surveys for attribution, customer insights, and feedback.

Overview

Overview

What is KNO Post Purchase Surveys?

Kno Post-Purchase Surveys is a Shopify app designed to help merchants collect customer feedback through customizable surveys after purchase. It integrates seamlessly with Shopify and offers actionable insights to improve customer experience.

Key Strengths:

  • Easy-to-use survey builder with no coding required
  • Customizable templates for quick setup
  • Real-time analytics to track responses

Rating

Rating

163 Reviews
8.2
86 Reviews
7.9

Pricing

Pricing

  • $25 / Month
  • 14 Days Free Trial
Install App More info
  • $19-$299 / Month
  • Free Plan Available
  • 7 Days Free Trial
Install App More info

Features

Features

  • Unlimited surveys
  • Post-purchase surveys
  • Customizable surveys
  • Intuitive ui
  • Zero-party data
  • Marketing optimization
  • Customer satisfaction
  • Multiple survey types
  • Multi-question surveys
  • Flexible publishing
  • Pre-built templates
  • Platform integration
  • Zero-party data
  • Customer segments
  • Advanced attribution
  • Multi-question surveys
  • Targeted audiences
  • Benchmarking
  • Attribution reports
  • Logic flows

Screenshots

Screenshots

Grapevine Post Purchase Survey screenshot Grapevine Post Purchase Survey screenshot Grapevine Post Purchase Survey screenshot Grapevine Post Purchase Survey screenshot
+ 5 more
Grapevine Post Purchase Survey screenshot Grapevine Post Purchase Survey screenshot Grapevine Post Purchase Survey screenshot Grapevine Post Purchase Survey screenshot Grapevine Post Purchase Survey screenshot
KNO Post Purchase Surveys screenshot KNO Post Purchase Surveys screenshot KNO Post Purchase Surveys screenshot KNO Post Purchase Surveys screenshot
+ 3 more
KNO Post Purchase Surveys screenshot KNO Post Purchase Surveys screenshot KNO Post Purchase Surveys screenshot

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Pros

Pros

  • Unlimited surveys and responses: Allows for comprehensive data collection without restrictions.
  • Multi-question customer surveys: Provides valuable insights for data-driven marketing and operational decisions.
  • Flexible publishing options: Enables surveys at each customer journey stage, optimizing feedback collection timing.
  • Accurate zero-party customer data: Collects first-hand customer data, enhancing marketing potential.
  • Marketing spend optimization: Pinpoints best-performing marketing channels for efficient budget allocation.
  • Multiple survey types: Offers fixed response, freeform text, or Net Promoter Score (NPS) options.
  • Simple set-up: Intuitive UI and supportive setup team make it easy to deploy.
  • Customizable surveys: Fully customizable surveys with no Grapevine branding, providing a seamless user experience.
  • Easy-to-use interface for post-purchase surveys
  • Provides targeted audiences for more relevant feedback
  • Includes pre-built templates to simplify survey creation
  • Offers benchmarking to compare performance
  • Advanced attribution models to understand revenue impact
  • Utilizes zero-party data for deep customer insights
  • Comprehensive feedback through multi-question surveys
  • Enables informed marketing decisions
  • Quick 5-minute setup with over 30 full survey templates
  • Logic flows for in-depth analysis and increased engagement
  • Attribution reports and analyses for better understanding of ad performance
  • Ability to target surveys to specific customer segments using filters
  • Integrations with top platforms
  • Data dispersion via REST API

Cons

Cons

  • Potential complexity with multi-question surveys: May overwhelm some users or respondents.
  • Dependence on customer participation: Efficient data collection relies heavily on customer willingness to complete surveys.
  • No indication of advanced analytics: May lack sophisticated data analysis tools beyond basic survey results.
  • Possible integration issues: No information on compatibility with other systems or platforms.
  • Complexity of data analysis might require a learning curve
  • Integration issues with certain platforms might arise
  • Cost may be a factor for smaller businesses
  • Some users might find too many features overwhelming

Categories

Categories

Launched

Launched

Aug 16, 2017
Oct 18, 2020

Developer

Developer

Built by Union Works Apps

Apps:

4

Average Rating:

5

Reviews:

371

Built by KnoCommerce Inc

Apps:

1

Average Rating:

4.8

Reviews:

86

Make Your Choice

Make Your Choice

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Install App More info View alternatives

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