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FAQPRIME: FAQ, WhatsApp, Track

All-in-one support app for Track order, Contact us, FAQ & Chat

Wa : WhatsApp Marketing & Chat

Automate cart recovery with personalized WhatsApp messages for Shopify merchants.

FAQPRIME: FAQ, WhatsApp, Track

All-in-one support app for Track order, Contact us, FAQ & Chat

Wa : WhatsApp Marketing & Chat

Automate cart recovery with personalized WhatsApp messages for Shopify merchants.

Rating

Rating

38 Reviews
7.5
20 Reviews
9.2

Pricing

Pricing

  • $10 / Month
  • Free Plan Available
  • 3 Days Free Trial
  • $14.99-$29.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Social media integration
  • Order tracking
  • Seo boost
  • Email support
  • Chat support
  • Ai-generated faqs
  • Video call shopping
  • Real-time insights
  • Automated whatsapp recovery
  • Customizable messaging templates

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Pros

Pros

  • All-in-one support solution combining FAQ, order tracking, and various communication channels
  • Beautifully designed chat-style support widget for a better user experience
  • AI-generated FAQs and Q&A improve efficiency and provide accurate information
  • Order tracking feature supports both email ID and phone number
  • Easy one-click installation with no coding required, going live in just 5 minutes
  • Contact form includes Captcha to prevent spam and receive support inquiries via email
  • Support for multiple communication channels, including WhatsApp, Messenger, Tidio, Tawkto, and email
  • Boosts SEO ranking with integrated native FAQ, contact us, and order tracking pages
  • Option to add social media icons and a floating bar to enhance social media likes and engagement
  • Live video call shopping option enhances customer shopping experience
  • Automated WhatsApp recovery messages enhance customer re-engagement.
  • Customizable messaging templates allow for personalization.
  • Easy to set up and use, typically in a minute.
  • Saves time and helps improve sales by reducing cart abandonment.
  • Provides real-time insights to track recovery rates.
  • Perfect for small and medium-sized businesses.
  • High engagement rates leveraging WhatsApp.

Cons

Cons

  • Limited customization options for advanced users who want more control over the design and functionality
  • Potential dependency on third-party messaging apps, which may affect the app's functionality if these services go down
  • AI-generated responses might not always be perfect, requiring occasional manual updating
  • Lack of detailed documentation could pose a learning curve for new users unfamiliar with such apps
  • Limited multi-language support could be a setback for global users
  • Possible privacy concerns related to integrating multiple communication platforms and storing customer data
  • Limited feedback suggests possible lack of diverse reliability testing.
  • Dependent on WhatsApp's infrastructure and policies.

Launched

Launched

Nov 11, 2020
Dec 30, 2024

Developer

Developer

Apps:

1

Average Rating:

4.6

Reviews:

38

Apps:

2

Average Rating:

5

Reviews:

28

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