Compare FAQPRIME: FAQ, WhatsApp, Track vs Rly: WhatsApp Chat & Marketing

Name: Rly: WhatsApp Chat &amp; Marketing
Brand: Shopify

FAQPRIME: FAQ, WhatsApp, Track

All-in-one support app for Track order, Contact us, FAQ & Chat

Rly: WhatsApp Chat & Marketing

Quickly answer customer queries and improve your conversions

FAQPRIME: FAQ, WhatsApp, Track

All-in-one support app for Track order, Contact us, FAQ & Chat

Rly: WhatsApp Chat & Marketing

Quickly answer customer queries and improve your conversions

Rating

34 Reviews

7.9

36 Reviews

9.2

Pricing

Install App More info

Features

Social media integration
Order tracking
Seo boost
Email support
Chat support
Ai-generated faqs
Video call shopping

Easy installation
Customizable chat button
Mobile and desktop compatibility
Direct customer communication

Screenshots

FAQPRIME: FAQ, WhatsApp, Track screenshot

+ 9 more

Rly: WhatsApp Chat & Marketing screenshot

+ 1 more

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Pros

All-in-one support solution combining FAQ, order tracking, and various communication channels
Beautifully designed chat-style support widget for a better user experience
AI-generated FAQs and Q&A improve efficiency and provide accurate information
Order tracking feature supports both email ID and phone number
Easy one-click installation with no coding required, going live in just 5 minutes
Contact form includes Captcha to prevent spam and receive support inquiries via email
Support for multiple communication channels, including WhatsApp, Messenger, Tidio, Tawkto, and email
Boosts SEO ranking with integrated native FAQ, contact us, and order tracking pages
Option to add social media icons and a floating bar to enhance social media likes and engagement
Live video call shopping option enhances customer shopping experience

Enables direct communication with customers, reducing missed opportunities
Simple installation process for easy setup
Customizable chat button to suit store preferences, including number and prefilled messages
Compatible with both computer and mobile devices

Cons

Limited customization options for advanced users who want more control over the design and functionality
Potential dependency on third-party messaging apps, which may affect the app's functionality if these services go down
AI-generated responses might not always be perfect, requiring occasional manual updating
Lack of detailed documentation could pose a learning curve for new users unfamiliar with such apps
Limited multi-language support could be a setback for global users
Possible privacy concerns related to integrating multiple communication platforms and storing customer data

Launched

Nov 11, 2020

Apr 14, 2024

Developer

Built by Shopify

Apps:

18272

Average Rating:

2.4

Reviews:

748,540

Built by Shopify

Apps:

18272

Average Rating:

2.4

Reviews:

748,540

Make Your Choice

Install App More info

Compare FAQPRIME: FAQ, WhatsApp, Track vs Rly: WhatsApp Chat & Marketing

FAQPRIME: FAQ, WhatsApp, Track

Rly: WhatsApp Chat & Marketing

FAQPRIME: FAQ, WhatsApp, Track