Compare Facebook Chat Box - Chatbot vs RT: Social Chat, Live Chat

Name: RT: Social Chat, Live Chat
Brand: RoarTheme

Facebook Chat Box - Chatbot

Live chat with customers through Facebook Messenger.

RT: Social Chat, Live Chat

"Effortlessly chat with customers via their favorite messaging apps."

Facebook Chat Box - Chatbot

Live chat with customers through Facebook Messenger.

RT: Social Chat, Live Chat

"Effortlessly chat with customers via their favorite messaging apps."

Rating

505 Reviews

7.2

245 Reviews

7.7

Pricing

Install App More info

Features

Live chat
Order confirmation
Abandoned cart messages
Subscribe popup
Marketing campaign

Screenshots

+ 4 more

+ 1 more

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Pros

Allows direct live chat with customers through Facebook Messenger
Helps store owners stay connected with customers uninterruptedly
Stores conversations for future marketing campaigns
Sends notifications for abandoned carts to encourage faster checkout
Provides a popup with discount codes to encourage customer sign-up
Automates marketing campaigns through Messenger
Sends detailed order confirmation messages

Cons

Dependent on Facebook Messenger platform which may not be preferred by all customers
Potential for notification overload leading to customer annoyance
May require continuous monitoring to respond promptly to customer inquiries
Relies heavily on user's Facebook engagement which can be limited based on demographic
Possible integration and technical issues with existing store infrastructure
Frequent updates and maintenance might be needed to stay compliant with Facebook's policies

Launched

Jun 12, 2018

Aug 11, 2019

Developer

Built by Shopify

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Built by RoarTheme

Apps:

Average Rating:

4.5

Reviews:

628

Make Your Choice

Install App More info View alternatives

Compare Facebook Chat Box - Chatbot vs RT: Social Chat, Live Chat

Facebook Chat Box - Chatbot

RT: Social Chat, Live Chat

Facebook Chat Box - Chatbot