Compare Dondy: WhatsApp Marketing+Chat vs Interakt ‑ WhatsApp Marketing

Name: Interakt ‑ WhatsApp Marketing
Brand: interakt.shop

Dondy: WhatsApp Marketing+Chat

WhatsApp Platform Including Automation, Abandoned Carts & Chat

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Dondy: WhatsApp Marketing+Chat

WhatsApp Platform Including Automation, Abandoned Carts & Chat

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Rating

361 Reviews

136 Reviews

Pricing

Install App More info

Features

Easy installation
Whatsapp marketing campaigns
Automated abandoned cart recovery
Personalized messaging automation
Instant whatsapp chat widget
Live event-based flows
Bulk messaging

Automated reminders
Order updates
Bulk campaigns
Double confirmation
Shared team inbox
Green tick
Chat widget
Auto-replies

Screenshots

Dondy: WhatsApp Marketing+Chat screenshot

+ 1 more

Interakt ‑ WhatsApp Marketing screenshot

+ 2 more

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Pros

Quick and simple set-up
Efficient support team; quick responses to queries
User-friendly and easy to install without requiring coding knowledge
Effectiveness in recovering abandoned carts and sending personalized messages
Ability to build custom WhatsApp flows based on live events and specific conditions
Large audience reach through bulk messaging and marketing campaigns
Responsive WhatsApp icon, button, and chat widget that improve customer experience
Positive customer service experience as highlighted by numerous user reviews
Intuitive application with good possibilities to build customer service
Pro services available for advanced features
Free version offered

Automated WhatsApp reminders for abandoned carts with a checkout link
CoD double confirmation flow on WhatsApp to reduce RTOs
Automated WhatsApp confirmations for order placement, shipment, and cancellation
WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
Auto-replies configuration for answering customer FAQs on WhatsApp
Bulk WhatsApp campaigns for product announcements and discounts
Shared team inbox for better management of incoming customer chats
Option to obtain a WhatsApp Green Tick for improved credibility

Cons

Issues with prolonged billing even after service migration
Poor customer support as indicated by users
Complex platform not easy to use
Lack of options for retargeting abandoned carts or sending order notifications
Potential for being a waste of money and time as expressed by some users

Launched

Mar 14, 2023

Jul 13, 2021

Developer

Built by Dondy

Apps:

Average Rating:

4.8

Reviews:

361

Built by interakt.shop

Apps:

Average Rating:

3.7

Reviews:

353

Make Your Choice

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Compare Dondy: WhatsApp Marketing+Chat vs Interakt ‑ WhatsApp Marketing

Dondy: WhatsApp Marketing+Chat

Interakt ‑ WhatsApp Marketing

Dondy: WhatsApp Marketing+Chat