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  3. Compare DC WhatsApp Marketing+Helpdesk vs Rly: Chat Button & Marketing
DC: Shared Inbox & AI Helpdesk logo

DC: Shared Inbox & AI Helpdesk

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Rly: Chat Button & Marketing logo

Rly: Chat Button & Marketing

Quickly answer customer queries and improve your conversions

DC: Shared Inbox & AI Helpdesk logo

DC: Shared Inbox & AI Helpdesk

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Rly: Chat Button & Marketing logo

Rly: Chat Button & Marketing

Quickly answer customer queries and improve your conversions

Rating

Rating

180 Reviews
8.7
36 Reviews
9.2

Pricing

Pricing

  • $29-$299 / Month
  • 14 Days Free Trial
Install App More info
  • Free App
  • Free Plan Available
  • 3 Days Free Trial
Install App More info

Features

Features

  • Email integration
  • Unified dashboard
  • Whatsapp broadcasts
  • Multichannel messaging
  • Easy installation
  • Customizable chat button
  • Mobile and desktop compatibility
  • Direct customer communication

Screenshots

Screenshots

DC: Shared Inbox & AI Helpdesk screenshot DC: Shared Inbox & AI Helpdesk screenshot DC: Shared Inbox & AI Helpdesk screenshot DC: Shared Inbox & AI Helpdesk screenshot
+ 3 more
DC: Shared Inbox & AI Helpdesk screenshot DC: Shared Inbox & AI Helpdesk screenshot DC: Shared Inbox & AI Helpdesk screenshot
Rly: Chat Button & Marketing screenshot Rly: Chat Button & Marketing screenshot Rly: Chat Button & Marketing screenshot Rly: Chat Button & Marketing screenshot
+ 1 more
Rly: Chat Button & Marketing screenshot

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Pros

Pros

  • Superb customer service with prompt issue resolution, often within hours
  • Easy API integration, making it user-friendly even for those not technically inclined
  • Useful and feature-rich for customer service and marketing broadcasts
  • Highly recommended by long-term users who have used it for multiple brands
  • Value for money with a fair offering of features
  • Enables direct communication with customers, reducing missed opportunities
  • Simple installation process for easy setup
  • Customizable chat button to suit store preferences, including number and prefilled messages
  • Compatible with both computer and mobile devices

Cons

Cons

  • Occasional bugs, particularly related to Meta issues
  • Some features may still be in development or need updates/fixes

Categories

Categories

Launched

Launched

Jan 24, 2021
Apr 14, 2024

Developer

Developer

Built by Shopify

Apps:

17859

Average Rating:

2.5

Reviews:

728,940

Built by Shopify

Apps:

17859

Average Rating:

2.5

Reviews:

728,940

Make Your Choice

Make Your Choice

Install App More info View alternatives
Install App More info
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