DC vs Coco: WhatsApp Marketing Apps for Shopify

Name: Coco: AI WhatsApp Marketing
Brand: Coco

Choosing the right WhatsApp marketing tool can significantly enhance your Shopify store's customer engagement and sales. This comparison of DC WhatsApp Marketing Helpdesk and Coco AI WhatsApp Marketing Shopify Apps will guide you through key features, pricing, ease of use, and integrations. Whether you are a small business owner or run an extensive eCommerce operation, understanding the nuances of these two platforms will empower you to select the best tool to meet your marketing objectives and improve customer interaction.

DC WhatsApp Marketing+Helpdesk

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Coco: AI WhatsApp Marketing

AI Chat on Whatsapp with Cart Recovery and Newsletters

DC WhatsApp Marketing+Helpdesk

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Coco: AI WhatsApp Marketing

AI Chat on Whatsapp with Cart Recovery and Newsletters

Rating

161 Reviews

9.2

58 Reviews

7.5

Pricing

Install App More info

Features

Email integration
Unified dashboard
Whatsapp broadcasts
Multichannel messaging

Gdpr compliant
Marketing campaigns
Cart recovery
Newsletters
Ai chat
Review conversations

Screenshots

DC WhatsApp Marketing+Helpdesk screenshot

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Pros

Superb customer service with prompt issue resolution, often within hours
Easy API integration, making it user-friendly even for those not technically inclined
Useful and feature-rich for customer service and marketing broadcasts
Highly recommended by long-term users who have used it for multiple brands
Value for money with a fair offering of features

Automates cart recovery on WhatsApp, potentially boosting sales
Allows sending personalized marketing campaigns and newsletters via WhatsApp
Easy and quick installation with no coding required, operational within a minute
Ability to review user conversations, potentially improving customer service
GDPR compliant, ensuring data privacy and security
Highly praised for improving ROI (17x increase reported)
Support team receives high praise for being friendly, responsive, and helpful
Reports of quick return on investment (profitable within two days)

Cons

Occasional bugs, particularly related to Meta issues
Some features may still be in development or need updates/fixes

Limited language support based on available reviews (potential con for non-English or non-French speakers)
Dependence on WhatsApp platform may not cater to users who prefer other messaging apps

Launched

Apr 19, 2025

Developer

Built by DelightChat

Apps:

Average Rating:

4.9

Reviews:

161

Built by Coco

Apps:

Average Rating:

4.8

Reviews:

Make Your Choice

Install App More info View alternatives

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