Compare DC: Shared Inbox & AI Helpdesk vs Rly: Chat Button & Marketing

Name: Rly: WhatsApp Chat &amp; Marketing
Brand: Shopify

DC: Marketing on WhatsApp API

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Rly: WhatsApp Chat & Marketing

Quickly answer customer queries and improve your conversions

DC: Marketing on WhatsApp API

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Rly: WhatsApp Chat & Marketing

Quickly answer customer queries and improve your conversions

Rating

183 Reviews

8.7

37 Reviews

9.2

Pricing

Install App More info

Features

Email integration
Unified dashboard
Whatsapp broadcasts
Multichannel messaging

Easy installation
Customizable chat button
Mobile and desktop compatibility
Direct customer communication

Screenshots

DC: Marketing on WhatsApp API screenshot

+ 3 more

Rly: WhatsApp Chat & Marketing screenshot

+ 1 more

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Pros

Superb customer service with prompt issue resolution, often within hours
Easy API integration, making it user-friendly even for those not technically inclined
Useful and feature-rich for customer service and marketing broadcasts
Highly recommended by long-term users who have used it for multiple brands
Value for money with a fair offering of features

Enables direct communication with customers, reducing missed opportunities
Simple installation process for easy setup
Customizable chat button to suit store preferences, including number and prefilled messages
Compatible with both computer and mobile devices

Cons

Occasional bugs, particularly related to Meta issues
Some features may still be in development or need updates/fixes

Launched

Jan 24, 2021

Apr 14, 2024

Developer

Built by Shopify

Apps:

18232

Average Rating:

2.5

Reviews:

744,851

Built by Shopify

Apps:

18232

Average Rating:

2.5

Reviews:

744,851

Make Your Choice

Install App More info View alternatives

Install App More info

Compare DC: Shared Inbox & AI Helpdesk vs Rly: Chat Button & Marketing

DC: Marketing on WhatsApp API

Rly: WhatsApp Chat & Marketing

DC: Marketing on WhatsApp API