Compare CW‑WhatsApp Chat, Abandon Cart vs Rly: WhatsApp Chat & Marketing

Name: Rly: WhatsApp Chat &amp; Marketing
Brand: Shopify

CW‑WhatsApp Chat, Abandon Cart

SMS & WhatsApp marketing for Subscriber Growth & Retention

Rly: WhatsApp Chat & Marketing

Quickly answer customer queries and improve your conversions

CW‑WhatsApp Chat, Abandon Cart

SMS & WhatsApp marketing for Subscriber Growth & Retention

Rly: WhatsApp Chat & Marketing

Quickly answer customer queries and improve your conversions

Rating

215 Reviews

1.9

50 Reviews

9.2

Pricing

Install App More info

Features

Engage buyers
Pre-approved templates
Send sms notifications
Reactivate inactive customers
Collect feedback
Targeted segments
Automate cart recovery
Send whatsapp campaigns
Subscriber list growth
Increase customer retention
1-on-1 conversations
Opt-in popups

Easy installation
Customizable chat button
Mobile and desktop compatibility
Direct customer communication

Screenshots

CW‑WhatsApp Chat, Abandon Cart screenshot

+ 3 more

Rly: WhatsApp Chat & Marketing screenshot

+ 1 more

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Pros

Automates abandoned cart recovery
Reactivates old and inactive customers
Sends SMS notifications and WhatsApp marketing campaigns
Helps grow subscriber list
Increases customer retention
Provides 1-on-1 SMS and WhatsApp conversations
Offers pre-approved templates for campaigns
Includes powerful opt-in popups
Allows sending scratch card links to engage buyers
Supports targeted segments for increased sales
Enables feedback collection through WhatsApp and SMS notifications

Enables direct communication with customers, reducing missed opportunities
Simple installation process for easy setup
Customizable chat button to suit store preferences, including number and prefilled messages
Compatible with both computer and mobile devices

Cons

No dedicated application; requires browser refresh for new notifications
Glitchy and non-automated conversation experience in WhatsApp browser
Integration with Judgeme app has functionality issues
Unhelpful customer support
Abrupt pricing changes and access restrictions
Overall poor customer support experience

Launched

Jan 16, 2017

Apr 14, 2024

Developer

Built by Shopify

Apps:

18934

Average Rating:

2.4

Reviews:

771,546

Built by Shopify

Apps:

18934

Average Rating:

2.4

Reviews:

771,546

Make Your Choice

Install App More info View alternatives

Install App More info

Related blog

Top 8 Cart Recovery Apps in 2025 for Shopify to Win Back Abandoned Sales

Compare CW‑WhatsApp Chat, Abandon Cart vs Rly: WhatsApp Chat & Marketing

CW‑WhatsApp Chat, Abandon Cart

Rly: WhatsApp Chat & Marketing

CW‑WhatsApp Chat, Abandon Cart