Compare CW‑WhatsApp Chat, Abandon Cart vs DC: Marketing on WhatsApp API

Name: DC: WhatsApp Marketing + API
Brand: Shopify

CW‑WhatsApp Chat, Abandon Cart

SMS & WhatsApp marketing for Subscriber Growth & Retention

DC: WhatsApp Marketing + API

Manage Customer Service on WhatsApp, send Marketing Broadcasts

CW‑WhatsApp Chat, Abandon Cart

SMS & WhatsApp marketing for Subscriber Growth & Retention

DC: WhatsApp Marketing + API

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Rating

216 Reviews

1.9

192 Reviews

8.8

Pricing

Install App More info

Features

Engage buyers
Pre-approved templates
Send sms notifications
Reactivate inactive customers
Collect feedback
Targeted segments
Automate cart recovery
Send whatsapp campaigns
Subscriber list growth
Increase customer retention
1-on-1 conversations
Opt-in popups

Email integration
Unified dashboard
Whatsapp broadcasts
Multichannel messaging

Screenshots

CW‑WhatsApp Chat, Abandon Cart screenshot

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Pros

Automates abandoned cart recovery
Reactivates old and inactive customers
Sends SMS notifications and WhatsApp marketing campaigns
Helps grow subscriber list
Increases customer retention
Provides 1-on-1 SMS and WhatsApp conversations
Offers pre-approved templates for campaigns
Includes powerful opt-in popups
Allows sending scratch card links to engage buyers
Supports targeted segments for increased sales
Enables feedback collection through WhatsApp and SMS notifications

Superb customer service with prompt issue resolution, often within hours
Easy API integration, making it user-friendly even for those not technically inclined
Useful and feature-rich for customer service and marketing broadcasts
Highly recommended by long-term users who have used it for multiple brands
Value for money with a fair offering of features

Cons

No dedicated application; requires browser refresh for new notifications
Glitchy and non-automated conversation experience in WhatsApp browser
Integration with Judgeme app has functionality issues
Unhelpful customer support
Abrupt pricing changes and access restrictions
Overall poor customer support experience

Occasional bugs, particularly related to Meta issues
Some features may still be in development or need updates/fixes

Launched

Jan 16, 2017

Jan 24, 2021

Developer

Built by Shopify

Apps:

18875

Average Rating:

2.4

Reviews:

770,414

Built by Shopify

Apps:

18875

Average Rating:

2.4

Reviews:

770,414

Make Your Choice

Install App More info View alternatives

Related blog

Top 8 Cart Recovery Apps in 2025 for Shopify to Win Back Abandoned Sales

Compare CW‑WhatsApp Chat, Abandon Cart vs DC: Marketing on WhatsApp API

CW‑WhatsApp Chat, Abandon Cart

DC: WhatsApp Marketing + API

CW‑WhatsApp Chat, Abandon Cart