Compare CW‑WhatsApp Chat, Abandon Cart vs B: WhatsApp Chat, Abandon Cart

Name: B: WhatsApp Chat, Abandon Cart
Brand: Shopify

CW‑WhatsApp Chat, Abandon Cart

SMS & WhatsApp marketing for Subscriber Growth & Retention

B: WhatsApp Chat, Abandon Cart

#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk

CW‑WhatsApp Chat, Abandon Cart

SMS & WhatsApp marketing for Subscriber Growth & Retention

B: WhatsApp Chat, Abandon Cart

#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk

Overview

What is B: WhatsApp Chat, Abandon Cart?

WhatsApp Chat & Abandoned Cart is a Shopify app that leverages WhatsApp messaging to engage customers who abandon their carts. It automates reminders and offers personalized incentives to encourage completion of purchases.

Key Strengths:

Direct WhatsApp integration for real-time engagement
Customizable automated reminders
Supports discounts and urgency triggers

Rating

214 Reviews

6.7

344 Reviews

7.9

Pricing

Install App More info

Features

Engage buyers
Pre-approved templates
Send sms notifications
Reactivate inactive customers
Collect feedback
Targeted segments
Automate cart recovery
Send whatsapp campaigns
Subscriber list growth
Increase customer retention
1-on-1 conversations
Opt-in popups

Abandoned cart recovery
Product recommendations
Helpdesk inbox
Spin the wheel
Exit popups
Broadcast campaigns
Upselling/cross-selling
Customer data collection
Whatsapp shop
Automated query support
Cash-on-delivery conversion

Screenshots

CW‑WhatsApp Chat, Abandon Cart screenshot

+ 3 more

B: WhatsApp Chat, Abandon Cart screenshot

+ 3 more

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Pros

Automates abandoned cart recovery
Reactivates old and inactive customers
Sends SMS notifications and WhatsApp marketing campaigns
Helps grow subscriber list
Increases customer retention
Provides 1-on-1 SMS and WhatsApp conversations
Offers pre-approved templates for campaigns
Includes powerful opt-in popups
Allows sending scratch card links to engage buyers
Supports targeted segments for increased sales
Enables feedback collection through WhatsApp and SMS notifications

Boosts sales through abandoned cart recovery
Increases WhatsApp subscribers
Effective upselling/cross-selling
Helps convert cash on delivery to prepaid orders
Allows for running chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop
Omnichannel support inbox to engage customers and automate 70% of queries
Easy-to-use dashboard with a lot of segmentations available
Prompt and reliable technical support
Comprehensive management tools for WhatsApp campaigns
Direct connectivity with Shopify provides easy access to customer base and products
Significant increase in sales with a high return on investment
Supports building WhatsApp subscribers via 'Spin The Wheel' & 'Exit Popups'
Supports collection of product reviews on WhatsApp and uploading to various review platforms
Can drive 15X RoI through abandoned cart recovery campaigns

Cons

No dedicated application; requires browser refresh for new notifications
Glitchy and non-automated conversation experience in WhatsApp browser
Integration with Judgeme app has functionality issues
Unhelpful customer support
Abrupt pricing changes and access restrictions
Overall poor customer support experience

Launched

Jan 16, 2017

Oct 06, 2019

Developer

Built by Shipway

Apps:

Average Rating:

4.4

Reviews:

228

Built by Shopify

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Make Your Choice

Install App More info View alternatives

Related blog

Top 8 Cart Recovery Apps in 2025 for Shopify to Win Back Abandoned Sales

Compare CW‑WhatsApp Chat, Abandon Cart vs B: WhatsApp Chat, Abandon Cart

CW‑WhatsApp Chat, Abandon Cart

B: WhatsApp Chat, Abandon Cart

CW‑WhatsApp Chat, Abandon Cart