Compare CW: WhatsApp & SMS Marketing vs Kanal: WhatsApp Marketing+Chat

Name: Kanal: WhatsApp Marketing+Chat
Brand: Shopify

CW: WhatsApp & SMS Marketing

SMS & WhatsApp marketing for Subscriber Growth & Retention

Kanal: WhatsApp Marketing+Chat

Interagissez en moins de 5 min avec vos clients sur WhatsApp

CW: WhatsApp & SMS Marketing

SMS & WhatsApp marketing for Subscriber Growth & Retention

Kanal: WhatsApp Marketing+Chat

Interagissez en moins de 5 min avec vos clients sur WhatsApp

Rating

218 Reviews

1.9

37 Reviews

9.1

Pricing

Install App More info

Features

Engage buyers
Pre-approved templates
Send sms notifications
Reactivate inactive customers
Collect feedback
Targeted segments
Automate cart recovery
Send whatsapp campaigns
Subscriber list growth
Increase customer retention
1-on-1 conversations
Opt-in popups

Automated responses
Performance analytics
High open rates
Centralized communications
Powerful marketing campaigns

Screenshots

+ 2 more

Kanal: WhatsApp Marketing+Chat screenshot

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Pros

Automates abandoned cart recovery
Reactivates old and inactive customers
Sends SMS notifications and WhatsApp marketing campaigns
Helps grow subscriber list
Increases customer retention
Provides 1-on-1 SMS and WhatsApp conversations
Offers pre-approved templates for campaigns
Includes powerful opt-in popups
Allows sending scratch card links to engage buyers
Supports targeted segments for increased sales
Enables feedback collection through WhatsApp and SMS notifications

Facilitates quick interaction with clients on WhatsApp, reportedly in less than 5 minutes
Enhances message open rates to over 90% and response rates to over 30%
Centralizes all WhatsApp communications, providing a streamlined experience
Allows automation of responses around the clock, ensuring constant engagement
Enables launching powerful marketing campaigns directly through WhatsApp
Offers detailed performance analytics for thorough insight into marketing effectiveness

Cons

No dedicated application; requires browser refresh for new notifications
Glitchy and non-automated conversation experience in WhatsApp browser
Integration with Judgeme app has functionality issues
Unhelpful customer support
Abrupt pricing changes and access restrictions
Overall poor customer support experience

Requires businesses to adhere to WhatsApp's policies and terms, which may limit some functionalities
Potential over-reliance on automation could lead to less personalized customer interactions
Effectiveness may vary depending on the target audience’s use and acceptance of WhatsApp as a communication channel
Businesses might need additional training or support to effectively utilize all features offered by the app

Launched

Jan 16, 2017

Sep 23, 2024

Developer

Built by Shipway

Apps:

Average Rating:

4.3

Reviews:

449

Built by Shopify

Apps:

1710

Average Rating:

2.6

Reviews:

50,221

Make Your Choice

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Related blog

Top 8 Cart Recovery Apps in 2025 for Shopify to Win Back Abandoned Sales

Compare CW: WhatsApp & SMS Marketing vs Kanal: WhatsApp Marketing+Chat

CW: WhatsApp & SMS Marketing

Kanal: WhatsApp Marketing+Chat

CW: WhatsApp & SMS Marketing