Compare Customer.guru Net Promoter NPS vs OMNI Memberships & Loyalty CRM

Name: OMNI Memberships &amp; Loyalty CRM
Brand: Wave Commerce

Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

OMNI Memberships & Loyalty CRM

Custom rewards program with points campaigns for your store

Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

OMNI Memberships & Loyalty CRM

Custom rewards program with points campaigns for your store

Rating

69 Reviews

7.6

23 Reviews

9.1

Pricing

Install App More info

Features

Quick installation
Embed testimonials
Segmented satisfaction tracking
Product-based satisfaction analysis
Time-specific feedback
Order-frequency insights
Geographic feedback analysis
Trend discovery
Increased survey responses

Gift with purchase
Repeat purchases
Vip tiers
Free products
Pos integration
Erp integration
Points expiry
Order value increase
Points campaigns
Pay with points
O2o campaigns
Shopify flow campaigns

Screenshots

Customer.guru Net Promoter NPS screenshot

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Pros

Quick installation process taking only 30 seconds
Increased survey response rates due to smart follow-ups
Ability to embed testimonials and reviews for better visibility
Offers detailed insights into customer satisfaction based on various factors like product ordered and purchase date
Helps discover trends in customer opinions

Customizable and branded loyalty and rewards program designed to encourage repeat purchases and increase order value
Dynamic and engaging features like VIP tiers, points, pay with points, gift with purchase, and free products
Simple setup and management from Shopify backend or Shopify POS
Integrates with both Shopify POS and third-party POS or ERP systems
Transforms the Shopify customer 'My Account' page into a dynamic loyalty account
Automated points campaigns and Shopify Flow campaigns available
Positive user reviews highlighting easy setup, innovative and user-friendly interface, and seamless integration
Professional and supportive consultants for implementation and support
Deep integration with Klaviyo for personalized customer communication
Capable of handling online and offline loyalty and reward systems through CRM integration

Cons

Limited to Net Promoter Score (NPS) surveys, may not offer other types of customer feedback options
Some potential users might find the features too basic or not sufficiently customizable for their needs

Launched

Aug 30, 2016

Aug 15, 2023

Developer

Built by Customer.guru

Apps:

Average Rating:

4.6

Reviews:

Built by Wave Commerce

Apps:

Average Rating:

4.9

Reviews:

Make Your Choice

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Compare Customer.guru Net Promoter NPS vs OMNI Memberships & Loyalty CRM

Customer.guru Net Promoter NPS

OMNI Memberships & Loyalty CRM

Customer.guru Net Promoter NPS