Compare Ctx: Chat + Abandoned Recovery vs CW: Drive Brand Conversations

Name: CW: Drive Brand Conversations
Brand: Shopify

Ctx: Chat + Abandoned Recovery

Support on whatsapp chat & recover abandoned carts with Chatix

CW: Drive Brand Conversations

SMS & WhatsApp marketing for Subscriber Growth & Retention

Ctx: Chat + Abandoned Recovery

Support on whatsapp chat & recover abandoned carts with Chatix

CW: Drive Brand Conversations

SMS & WhatsApp marketing for Subscriber Growth & Retention

Rating

261 Reviews

8.1

218 Reviews

1.9

Pricing

Install App More info

Features

Abandoned cart recovery
Order tracking
Whatsapp chat widget
Cod verification
Shared inbox
Automated messages
Order confirmation
Review requests
Mobile app

Engage buyers
Pre-approved templates
Send sms notifications
Reactivate inactive customers
Collect feedback
Targeted segments
Automate cart recovery
Send whatsapp campaigns
Subscriber list growth
Increase customer retention
1-on-1 conversations
Opt-in popups

Screenshots

Ctx: Chat + Abandoned Recovery screenshot

+ 3 more

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Pros

Single widget with multiple features like WhatsApp support Chat, FAQs, Order Tracking, Contact Us
Manual & Automated WhatsApp Chat messages for various functions (eg, Abandoned Checkout Recovery, Order Confirmation)
Mobile app for manual abandoned cart recovery
WhatsApp marketing using WhatsApp Business API with ready-to-use templates and custom templates
Shared Inbox/chat panel to support and answer customer queries
Chrome Extension for Web WhatsApp to recover abandoned carts and confirm orders
User-friendly interface as highlighted in user reviews
30-day free trial period to explore features
Highly responsive and helpful dedicated support team
Hands-on support approach to solve specific customer problems

Automates abandoned cart recovery
Reactivates old and inactive customers
Sends SMS notifications and WhatsApp marketing campaigns
Helps grow subscriber list
Increases customer retention
Provides 1-on-1 SMS and WhatsApp conversations
Offers pre-approved templates for campaigns
Includes powerful opt-in popups
Allows sending scratch card links to engage buyers
Supports targeted segments for increased sales
Enables feedback collection through WhatsApp and SMS notifications

Cons

No dedicated application; requires browser refresh for new notifications
Glitchy and non-automated conversation experience in WhatsApp browser
Integration with Judgeme app has functionality issues
Unhelpful customer support
Abrupt pricing changes and access restrictions
Overall poor customer support experience

Launched

Jun 08, 2015

Jan 16, 2017

Developer

Built by Shopify

Apps:

18207

Average Rating:

2.5

Reviews:

744,644

Built by Shopify

Apps:

18207

Average Rating:

2.5

Reviews:

744,644

Make Your Choice

Install App More info View alternatives

Compare Ctx: Chat + Abandoned Recovery vs CW: Drive Brand Conversations

Ctx: Chat + Abandoned Recovery

CW: Drive Brand Conversations

Ctx: Chat + Abandoned Recovery