Compare CK: WhatsApp Automation & Chat vs Hextom: WhatsApp, SMS & Push

Name: Hextom: WhatsApp, SMS &amp; Push
Brand: Hextom

CK: WhatsApp Automation & Chat

Automated Abandoned cart recovery. WhatsApp Chat widget.

Hextom: WhatsApp, SMS & Push

WhatsApp, SMS, Web Push marketing and abandoned cart recovery

CK: WhatsApp Automation & Chat

Automated Abandoned cart recovery. WhatsApp Chat widget.

Hextom: WhatsApp, SMS & Push

WhatsApp, SMS, Web Push marketing and abandoned cart recovery

Overview

What is CK: WhatsApp Automation & Chat?

CK WhatsApp Chat & Abandoned Cart is a Shopify app focused on improving customer communication and reducing cart abandonment through WhatsApp. It includes live chat, automated reminders, and order notifications.

Key Strengths:

Live chat support via WhatsApp
Automated cart recovery reminders
Customizable chat widgets for better UX

What is Hextom: WhatsApp, SMS & Push?

Hextom WhatsApp SMS & Push is a Shopify app that enables merchants to engage customers via WhatsApp, SMS, and push notifications. It helps automate marketing, order updates, and customer support.

Key Strengths:

Multi-channel messaging (WhatsApp, SMS, push notifications)
Automated order and shipping alerts
Customizable templates for marketing campaigns

Rating

247 Reviews

9.2

285 Reviews

9.1

Pricing

Install App More info

Features

Automated cart recovery
Whatsapp chat widget
Order notifications
Cod confirmation
Shipping confirmation
Customizable chat button
One-click setup
Automated order confirmation
Shipping alerts
Cod verification
Collect reviews
Loox reviews integration
Multiple agent support
Out of hours support
Order crm integration

Customizable popups
Abandoned cart recovery
Whatsapp marketing
Sms marketing
Web push marketing
Checkout automations
Back-in-stock alerts
Price-drop alerts
Smart balancing algorithm
Multi-channel campaigns
Automated reminders

Screenshots

CK: WhatsApp Automation & Chat screenshot

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Pros

Automatically sends abandoned cart recovery messages through WhatsApp, increasing conversion rates.
Automated order confirmation, shipping alerts, and COD verification to enhance customer trust.
WhatsApp chat widget allows customers to get instant answers and make purchases.
Easy customization and one-click setup for the WhatsApp chat and share button.
Integrates seamlessly with review collection platforms like Loox and Judge.me.
Supports multiple agents, out-of-hours support, and offers an order CRM for WhatsApp chat.
Highly praised customer support that is fast and efficient.

All-in-one platform includes WhatsApp, SMS, and Web Push marketing channels
Easily create customizable popups to grow subscriber lists
Create multi-channel campaigns in minutes
Automated recovery of abandoned carts, checkout, and browser
Automated notifications for back-in-stock and price-drop alerts
Smart balancing algorithm ensures messages are delivered through the optimal channel, preventing duplicates
Highly rated by users for ease of use and effective customer support

Cons

Some users may find the initial configuration complex without assistance.
Limited feedback on potential limitations or areas for improvement due to overwhelmingly positive reviews.

No specific cons mentioned in the description or review
Potential learning curve for beginners unfamiliar with multi-channel marketing platforms
Dependence on the availability and performance of multiple communication channels (WhatsApp, SMS, Web Push)

Launched

Jun 24, 2020

Sep 25, 2018

Developer

Built by Carthike

Apps:

Average Rating:

Reviews:

284

Built by Hextom

Apps:

Average Rating:

4.8

Reviews:

11,278

Make Your Choice

Install App More info View alternatives

Compare CK: WhatsApp Automation & Chat vs Hextom: WhatsApp, SMS & Push

CK: WhatsApp Automation & Chat

Hextom: WhatsApp, SMS & Push

CK: WhatsApp Automation & Chat