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Chatway Live Chat FAQ WhatsApp
Live chat app. Live chat helpdesk inbox for customer support
Whatsy: WhatsApp Chat & Share
Improve customer service & sales with WhatsApp live chat
Chatway Live Chat FAQ WhatsApp
Live chat app. Live chat helpdesk inbox for customer support
Whatsy: WhatsApp Chat & Share
Improve customer service & sales with WhatsApp live chat
Overview
Overview
What is Chatway Live Chat FAQ WhatsApp?
Chatway is a live chat and WhatsApp integration app designed for Shopify stores. It helps businesses engage with customers in real-time, automate responses, and streamline communication across multiple channels.
Key Strengths:
- Seamless WhatsApp integration for direct messaging
- AI-powered chatbots for automated responses
- Multi-language support for global stores
What is Whatsy: WhatsApp Chat & Share?
WhatsY is a WhatsApp chat and review-sharing app designed to enhance customer interactions. It allows businesses to share reviews, automate chats, and boost engagement through WhatsApp.
Key Strengths:
- WhatsApp chat automation for quick responses
- Review sharing and collection features
- User-friendly interface for easy setup
Rating
Rating
Pricing
Pricing
Features
Features
- File sharing
- Mobile compatibility
- Customizable widget
- Real-time chat
- Chat history
- Visitor recommendations
- Whatsapp chat
- Whatsapp share
- Auto welcome message
- Multiple chat agents
- Proactive messages
Screenshots
Screenshots
Pros
Pros
- Offers immediate customer service through live chat, helping to provide timely assistance
- Ability to make recommendations and offers based on past conversations or pages visited
- Agents can be assigned to specific customer service conversations for better management
- Available on both Android and iOS, allowing for mobile notifications and responses
- Provides customization options for the chat widget, including color, logo, and button size
- Easy file sharing within the chat for enhanced customer support
- Comprehensive conversation history to provide context before responding
- Notifications are instant, helping ensure timely responses
- Highly rated user experience with consistent 5-star reviews
- Compatible with third-party themes and highly reliable according to user reviews
- Responsive support team praised by multiple users
- Enables chat assignment among team members, facilitating better teamwork
- Improves customer service and sales by facilitating direct communication
- Easy to install and use, no coding skills required
- Supports multiple free chat agents, enhancing customer support capabilities
- Features auto welcome messages or proactive messages to engage customers promptly
- Allows visitors to quickly share information via WhatsApp
- Taps into the widespread popularity and user base of WhatsApp
Cons
Cons
- Limited to users who have WhatsApp, potentially excluding some customers
- Dependence on WhatsApp's uptime and functionality; any issues with WhatsApp impact this app
- Lacks integration with other messaging platforms, restricting multichannel support
Categories
Categories
Launched
Launched
Developer
Developer
4
Average Rating:4.9
Reviews:1,009
7
Average Rating:4.6
Reviews:9,288
