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Chatway Live Chat FAQ WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

RQ ‑ WhatsApp Chat Button

Quickly answer customer queries and improve your conversions

Chatway Live Chat FAQ WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

RQ ‑ WhatsApp Chat Button

Quickly answer customer queries and improve your conversions

Rating

Rating

375 Reviews
9.2
23 Reviews
9.1

Pricing

Pricing

  • $15 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • $2.99 / Month
  • Free Plan Available
  • 3 Days Free Trial

Features

Features

  • File sharing
  • Mobile compatibility
  • Customizable widget
  • Real-time chat
  • Chat history
  • Visitor recommendations
  • Easy installation
  • Customizable chat button
  • Mobile and desktop compatibility
  • Direct customer communication

Screenshots

Screenshots

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Pros

Pros

  • Offers immediate customer service through live chat, helping to provide timely assistance
  • Ability to make recommendations and offers based on past conversations or pages visited
  • Agents can be assigned to specific customer service conversations for better management
  • Available on both Android and iOS, allowing for mobile notifications and responses
  • Provides customization options for the chat widget, including color, logo, and button size
  • Easy file sharing within the chat for enhanced customer support
  • Comprehensive conversation history to provide context before responding
  • Notifications are instant, helping ensure timely responses
  • Highly rated user experience with consistent 5-star reviews
  • Compatible with third-party themes and highly reliable according to user reviews
  • Responsive support team praised by multiple users
  • Enables chat assignment among team members, facilitating better teamwork
  • Enables direct communication with customers, reducing missed opportunities
  • Simple installation process for easy setup
  • Customizable chat button to suit store preferences, including number and prefilled messages
  • Compatible with both computer and mobile devices

Cons

Cons

Launched

Launched

Sep 06, 2023
Apr 14, 2024

Developer

Developer

Apps:

4

Average Rating:

4.9

Reviews:

1,004

Apps:

2

Average Rating:

2.5

Reviews:

23

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