Compare Chatway Live Chat FAQ WhatsApp vs Live Chat & AI ChatGPT : Orka

Name: Live Chat &amp; AI ChatGPT : Orka
Brand: Penida

Chatway Live Chat FAQ WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

Live Chat & AI ChatGPT : Orka

"Real-time chat boosts engagement and converts visitors into customers."

Chatway Live Chat FAQ WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

Live Chat & AI ChatGPT : Orka

"Real-time chat boosts engagement and converts visitors into customers."

Rating

236 Reviews

9.1

27 Reviews

9.2

Pricing

Install App More info

Features

File sharing
Mobile compatibility
Customizable widget
Real-time chat
Chat history
Visitor recommendations

User-friendly interface
Easy setup
Real-time engagement
Mobile-responsive

Screenshots

Chatway Live Chat FAQ WhatsApp screenshot

+ 3 more

Live Chat & AI ChatGPT : Orka screenshot

+ 3 more

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Pros

Offers immediate customer service through live chat, helping to provide timely assistance
Ability to make recommendations and offers based on past conversations or pages visited
Agents can be assigned to specific customer service conversations for better management
Available on both Android and iOS, allowing for mobile notifications and responses
Provides customization options for the chat widget, including color, logo, and button size
Easy file sharing within the chat for enhanced customer support
Comprehensive conversation history to provide context before responding
Notifications are instant, helping ensure timely responses
Highly rated user experience with consistent 5-star reviews
Compatible with third-party themes and highly reliable according to user reviews
Responsive support team praised by multiple users
Enables chat assignment among team members, facilitating better teamwork

Real-time engagement with visitors boosts customer interaction.
Easy integration with Shopify for a quick setup process.
User-friendly interface that is mobile-responsive ensuring compatibility across devices.
Supports multiple languages with an integrated translator.
Excellent customer support that is responsive and helpful.
Enhances efficiency by allowing seamless communication with customers, saving time.
Highly recommended for its reliability and ease of use.

Cons

Limited information on potential cons from available reviews, suggesting possible selection bias or initial product stages.
No details on pricing or long-term viability, which may affect different customer segments differently.

Launched

Sep 06, 2023

Nov 30, 2023

Developer

Built by Premio

Apps:

Average Rating:

4.9

Reviews:

552

Built by Penida

Apps:

Average Rating:

Reviews:

2,720

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Compare Chatway Live Chat FAQ WhatsApp vs Live Chat & AI ChatGPT : Orka

Chatway Live Chat FAQ WhatsApp

Live Chat & AI ChatGPT : Orka

Chatway Live Chat FAQ WhatsApp