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Chatway Live Chat & WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

SeedGrow Chat App Widget

Integrate WhatsApp chat button into your store & product pages

Chatway Live Chat & WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

SeedGrow Chat App Widget

Integrate WhatsApp chat button into your store & product pages

Rating

Rating

245 Reviews
8
125 Reviews
8

Pricing

Pricing

  • $29-$149 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • $6.9 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • File sharing
  • Mobile compatibility
  • Customizable widget
  • Real-time chat
  • Chat history
  • Visitor recommendations
  • Responsive design
  • Prefilled messages
  • Integrate whatsapp button
  • Design floating widget
  • Customizable display conditions
  • Gdpr compliance notice
  • Manage agents availability
  • Single/multi-agent support
  • Custom working hours

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Pros

Pros

  • Offers immediate customer service through live chat, helping to provide timely assistance
  • Ability to make recommendations and offers based on past conversations or pages visited
  • Agents can be assigned to specific customer service conversations for better management
  • Available on both Android and iOS, allowing for mobile notifications and responses
  • Provides customization options for the chat widget, including color, logo, and button size
  • Easy file sharing within the chat for enhanced customer support
  • Comprehensive conversation history to provide context before responding
  • Notifications are instant, helping ensure timely responses
  • Highly rated user experience with consistent 5-star reviews
  • Compatible with third-party themes and highly reliable according to user reviews
  • Responsive support team praised by multiple users
  • Enables chat assignment among team members, facilitating better teamwork
  • Instant and easy interaction with business
  • Quick engagement with visitors helps in closing deals faster
  • Customizable floating widget with live preview
  • Custom design for WhatsApp button, display conditions, and GDPR compliance
  • Option to show/hide agents based on their availability
  • Responsive design for WhatsApp icon, button, and chat widget
  • Ability to create and manage single or multiple agents
  • Customizable agent details including name, title, working hours, and prefilled messages

Cons

Cons

  • Dependent on WhatsApp Business availability and features
  • Potential privacy concerns related to GDPR compliance handling
  • Customization might be complex for users without technical knowledge
  • May require regular updates to stay compatible with Shopify and WhatsApp updates

Launched

Launched

Sep 06, 2023
Nov 17, 2021

Developer

Developer

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

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