Compare Chatway Live Chat & WhatsApp vs RT: Social Chat, Live Chat

Name: RT: Social Chat, Live Chat
Brand: RoarTheme

Chatway Live Chat & WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

RT: Social Chat, Live Chat

"Effortlessly chat with customers via their favorite messaging apps."

Chatway Live Chat & WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

RT: Social Chat, Live Chat

"Effortlessly chat with customers via their favorite messaging apps."

Rating

245 Reviews

7.7

Pricing

Install App More info

Features

File sharing
Mobile compatibility
Customizable widget
Real-time chat
Chat history
Visitor recommendations

Screenshots

+ 3 more

+ 1 more

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Pros

Offers immediate customer service through live chat, helping to provide timely assistance
Ability to make recommendations and offers based on past conversations or pages visited
Agents can be assigned to specific customer service conversations for better management
Available on both Android and iOS, allowing for mobile notifications and responses
Provides customization options for the chat widget, including color, logo, and button size
Easy file sharing within the chat for enhanced customer support
Comprehensive conversation history to provide context before responding
Notifications are instant, helping ensure timely responses
Highly rated user experience with consistent 5-star reviews
Compatible with third-party themes and highly reliable according to user reviews
Responsive support team praised by multiple users
Enables chat assignment among team members, facilitating better teamwork

Cons

Launched

Sep 06, 2023

Aug 11, 2019

Developer

Built by Shopify

Apps:

25206

Average Rating:

2.3

Reviews:

810,021

Built by RoarTheme

Apps:

Average Rating:

4.5

Reviews:

628

Make Your Choice

Install App More info View alternatives

Compare Chatway Live Chat & WhatsApp vs RT: Social Chat, Live Chat

Chatway Live Chat & WhatsApp

RT: Social Chat, Live Chat

Chatway Live Chat & WhatsApp