Compare Chatway Live Chat & WhatsApp vs FAST ‑ Chat Bubble & Leads

Name: FAST ‑ Chat Bubble &amp; Leads
Brand: Shopify

Chatway Live Chat & WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

FAST ‑ Chat Bubble & Leads

Boost sales with customizable WhatsApp chat integration for your site.

Chatway Live Chat & WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

FAST ‑ Chat Bubble & Leads

Boost sales with customizable WhatsApp chat integration for your site.

Rating

224 Reviews

38 Reviews

8.2

Pricing

Install App More info

Features

File sharing
Mobile compatibility
Customizable widget
Real-time chat
Chat history
Visitor recommendations

Brand-matching styling
Responsive chat widget
Customizable whatsapp integration
Smart pre-filled messages
Custom business hours
Fast load, no code

Screenshots

+ 3 more

+ 3 more

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Pros

Offers immediate customer service through live chat, helping to provide timely assistance
Ability to make recommendations and offers based on past conversations or pages visited
Agents can be assigned to specific customer service conversations for better management
Available on both Android and iOS, allowing for mobile notifications and responses
Provides customization options for the chat widget, including color, logo, and button size
Easy file sharing within the chat for enhanced customer support
Comprehensive conversation history to provide context before responding
Notifications are instant, helping ensure timely responses
Highly rated user experience with consistent 5-star reviews
Compatible with third-party themes and highly reliable according to user reviews
Responsive support team praised by multiple users
Enables chat assignment among team members, facilitating better teamwork

Customizable pre-filled smart WhatsApp messages to initiate conversations easily.
Responsive chat button, icon, and widget that integrate seamlessly into websites.
Fully responsive chat widget for a flawless experience on all devices.
Allows setting custom business hours for customer availability.
Enhanced styling options to match your brand perfectly.
Smart pre-filled messages include links to products, streamlining sales.
Fast loading speed with no additional code added to your theme.

Cons

Limited functionality if not using WhatsApp for customer interaction.
Dependent on WhatsApp's availability and service reliability.
Requires customers to have WhatsApp installed to initiate conversations.
Over-reliance on a third-party platform for customer communication.
May not be suitable for businesses where WhatsApp is not a popular communication channel.

Launched

Sep 06, 2023

May 15, 2025

Developer

Built by Shopify

Apps:

18287

Average Rating:

2.4

Reviews:

749,226

Built by Shopify

Apps:

18287

Average Rating:

2.4

Reviews:

749,226

Make Your Choice

Install App More info View alternatives

Install App More info

Compare Chatway Live Chat & WhatsApp vs FAST ‑ Chat Bubble & Leads

Chatway Live Chat & WhatsApp

FAST ‑ Chat Bubble & Leads

Chatway Live Chat & WhatsApp