Compare Chatty AI Chatbot & Live Chat vs Zipchat AI Chat & AI Chatbot

Name: Zipchat AI Chat &amp; AI Chatbot
Brand: Shopify

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Zipchat AI Chat & AI Chatbot

Increase Sales & Automate Customer Service with GPT4 AI Chat

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Zipchat AI Chat & AI Chatbot

Increase Sales & Automate Customer Service with GPT4 AI Chat

Rating

1,607 Reviews

9.4

117 Reviews

8.5

Pricing

Install App More info

Features

Order tracking
Whatsapp integration
24/7 automation
Faq management
Faq popups
Personalized contact
Query resolution
Livechat support

Multi-language support
Quick setup
Product recommendations
Order tracking
Proactive engagement
Upsell & cross-sell
Reduce refunds
Automated support
Self-training ai

Screenshots

Chatty AI Chatbot & Live Chat screenshot

+ 3 more

+ 7 more

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Pros

Excellent user experience and intuitive interface
Responsive and helpful customer support available 24/7
Easy to install and navigate
Improves user experience, boosts conversion rates, and minimizes cart abandonment
Personalized Contact Us options via WhatsApp build trust and cut support time
Instant order tracking, quick query resolution, and tailored assistance
Customizable options and seamless integration with any website or platform
Stunning themes for FAQs popup and Help Center
Allows businesses to create numerous queries and FAQ categories
Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

Proactively engages visitors to understand their needs, handle objections, and answer questions
Recommends products, upsells, and cross-sells, effectively increasing conversion rates and reducing refunds
Self-trains and goes live in minutes, with the ability to adapt to your brand voice and style
Supports 95 languages, making it ideal for a global audience
Functions as an emphatic AI Support Chat, automating support and ticketing
Simple and straightforward setup with built-in design and customization tools
Seamless integration and ease of use
Enhances customer service with responsive, personalized interactions that reflect your brand
Deployable in less than 5 minutes, including AI training
Reduces support requests, decreasing operational costs

Cons

Currently supports only one language
No option to upload custom profile photos for chat avatars, only uses Shopify store logo

Limited information on long-term performance and stability
Possible dependency on the app for customer interactions, which might require continuous oversight to maintain quality
Initial cost and subscription fees could be a barrier for small businesses

Launched

Jun 08, 2022

May 22, 2023

Developer

Built by Shopify

Apps:

18064

Average Rating:

2.5

Reviews:

736,281

Built by Shopify

Apps:

18064

Average Rating:

2.5

Reviews:

736,281

Make Your Choice

Install App More info View alternatives

Compare Chatty AI Chatbot & Live Chat vs Zipchat AI Chat & AI Chatbot

Chatty AI Chatbot & Live Chat

Zipchat AI Chat & AI Chatbot

Chatty AI Chatbot & Live Chat