Compare Chatty AI Chatbot & Live Chat vs lookfor: Scalable CX Platform

Name: lookfor: Scalable CX Platform
Brand: Shopify

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

lookfor: Scalable CX Platform

ChatGPT AI chatbot to increase sales with human-like live chat

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

lookfor: Scalable CX Platform

ChatGPT AI chatbot to increase sales with human-like live chat

Overview

What is Chatty AI Chatbot & Live Chat?

Chatty AI Chatbot & Live Chat is a Shopify app that combines AI-powered chatbots with live chat functionality. It helps automate customer interactions, provide instant support, and boost conversions with personalized recommendations.

Key Strengths:

AI-driven chatbots for 24/7 customer support
Personalized product recommendations to increase sales
Easy integration with Shopify stores

What is lookfor: Scalable CX Platform?

LookFor AI Chatbot & Live Chat is a Shopify app that combines AI-powered chatbots with live chat functionality to enhance customer support and engagement.

Key Strengths:

AI-driven chatbot for automated responses
Seamless integration with Shopify stores
Customizable chat widgets

Rating

1,734 Reviews

9.4

30 Reviews

9.1

Pricing

Install App More info

Features

Order tracking
Whatsapp integration
24/7 automation
Faq management
Faq popups
Personalized contact
Query resolution
Livechat support

Product recommendations
Conversational shopping assistant
Neural search algorithms
Enhanced analytics
Direct checkout

Screenshots

Chatty AI Chatbot & Live Chat screenshot

+ 3 more

lookfor: Scalable CX Platform screenshot

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Pros

Excellent user experience and intuitive interface
Responsive and helpful customer support available 24/7
Easy to install and navigate
Improves user experience, boosts conversion rates, and minimizes cart abandonment
Personalized Contact Us options via WhatsApp build trust and cut support time
Instant order tracking, quick query resolution, and tailored assistance
Customizable options and seamless integration with any website or platform
Stunning themes for FAQs popup and Help Center
Allows businesses to create numerous queries and FAQ categories
Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

Enhances the shopping journey by making it more personal and emotionally engaging
Customizable AI chatbot tailored to specific store and customer needs
Establishes a conversational and relatable shopping experience
Quick and easy setup, operational within 5-15 minutes
Engages customers throughout the shopping process, adding fun and a human touch
Employs neural search algorithms for efficient product search
Capable of recommending the right products to increase average order value (AOV)
Enables direct checkout from the product card
Provides insight into shopping journeys to further improve the store
Highly praised for answering product-related questions effectively
Support team is helpful and collaborative

Cons

Currently supports only one language
No option to upload custom profile photos for chat avatars, only uses Shopify store logo

The app relies on advanced AI, which may have a learning curve for some users
Potential over-reliance on AI could diminish the value of human customer service
May require continuous monitoring and updating to ensure AI accuracy and relevance

Launched

Jun 08, 2022

Jan 16, 2024

Developer

Built by Shopify

Apps:

20097

Average Rating:

2.4

Reviews:

807,383

Built by Shopify

Apps:

20097

Average Rating:

2.4

Reviews:

807,383

Make Your Choice

Install App More info View alternatives

Install App More info

Compare Chatty AI Chatbot & Live Chat vs lookfor: Scalable CX Platform

Chatty AI Chatbot & Live Chat

lookfor: Scalable CX Platform

Chatty AI Chatbot & Live Chat