Compare Chatty AI Chatbot & Live Chat vs LiveChat: AI live chat by Text

Name: LiveChat: AI live chat by Text
Brand: Shopify

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

LiveChat: AI live chat by Text

Live Chat with Help Desk and Product Recommendations

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

LiveChat: AI live chat by Text

Live Chat with Help Desk and Product Recommendations

Rating

1,607 Reviews

9.4

44 Reviews

5.5

Pricing

Install App More info

Features

Order tracking
Whatsapp integration
24/7 automation
Faq management
Faq popups
Personalized contact
Query resolution
Livechat support

Product recommendations
Discount codes
Order history
Pre-set messages
Cart preview
Messaging integration

Screenshots

Chatty AI Chatbot & Live Chat screenshot

+ 3 more

LiveChat: AI live chat by Text screenshot

+ 2 more

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Pros

Excellent user experience and intuitive interface
Responsive and helpful customer support available 24/7
Easy to install and navigate
Improves user experience, boosts conversion rates, and minimizes cart abandonment
Personalized Contact Us options via WhatsApp build trust and cut support time
Instant order tracking, quick query resolution, and tailored assistance
Customizable options and seamless integration with any website or platform
Stunning themes for FAQs popup and Help Center
Allows businesses to create numerous queries and FAQ categories
Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

Immediate engagement with shoppers using pre-set messages
Capability to send discount codes based on visitor behavior
Access to customer details like cart content and order history
Possibility to send product recommendations linking directly to product pages
Real-time cart preview feature
Engage shoppers with coupons, deals, and announcements
Integration with popular messaging apps like Messenger and WhatsApp

Cons

Currently supports only one language
No option to upload custom profile photos for chat avatars, only uses Shopify store logo

Potential for intrusive experience if messages are too frequent
Requires monitoring and ongoing management to maintain effectiveness
Dependence on predefined criteria which may not cover all shopper behaviors
Possibility of technical issues or glitches during integration with other apps

Launched

Jun 08, 2022

Nov 29, 2017

Developer

Built by Shopify

Apps:

18047

Average Rating:

2.5

Reviews:

736,093

Built by Shopify

Apps:

18047

Average Rating:

2.5

Reviews:

736,093

Make Your Choice

Install App More info View alternatives

Install App More info

Compare Chatty AI Chatbot & Live Chat vs LiveChat: AI live chat by Text

Chatty AI Chatbot & Live Chat

LiveChat: AI live chat by Text

Chatty AI Chatbot & Live Chat