Compare Chatty AI Chatbot & Live Chat vs Formilla Live Chat + Chatbot

Name: Formilla Live Chat + Chatbot
Brand: Formilla.com

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Formilla Live Chat + Chatbot

Live chat and chatbot to increase sales and improve support!

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Formilla Live Chat + Chatbot

Live chat and chatbot to increase sales and improve support!

Rating

1,592 Reviews

9.5

20 Reviews

8.2

Pricing

Install App More info

Features

Order tracking
Whatsapp integration
24/7 automation
Faq management
Faq popups
Personalized contact
Query resolution
Livechat support

Real-time chat
Visitor monitoring
Lead qualification
Mobile apps
Marketing popups

Screenshots

Chatty AI Chatbot & Live Chat screenshot

+ 3 more

+ 3 more

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Pros

Excellent user experience and intuitive interface
Responsive and helpful customer support available 24/7
Easy to install and navigate
Improves user experience, boosts conversion rates, and minimizes cart abandonment
Personalized Contact Us options via WhatsApp build trust and cut support time
Instant order tracking, quick query resolution, and tailored assistance
Customizable options and seamless integration with any website or platform
Stunning themes for FAQs popup and Help Center
Allows businesses to create numerous queries and FAQ categories
Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

Real-time chat and chatbots have proven to increase sales and improve support
Immediate assistance preferred by customers over phone and email
Free package available for one user
Flexible premium packages available for more features
Marketing popups included to engage customers in various ways
Ability to see visitors on the site in real-time and request to chat
24/7 lead qualification and product marketing by chatbot
Mobile app support for live chat from anywhere in the world

Cons

Currently supports only one language
No option to upload custom profile photos for chat avatars, only uses Shopify store logo

Free package limited to only one user
Full features and benefits might require a premium package
Potential need for constant monitoring to handle real-time chats effectively
Chatbots might not handle complex customer queries as effectively as human agents

Launched

Jun 08, 2022

Jun 02, 2014

Developer

Built by Chatty (By Avada)

Apps:

Average Rating:

4.9

Reviews:

1,592

Built by Formilla.com

Apps:

Average Rating:

Reviews:

Make Your Choice

Install App More info View alternatives

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Compare Chatty AI Chatbot & Live Chat vs Formilla Live Chat + Chatbot

Chatty AI Chatbot & Live Chat

Formilla Live Chat + Chatbot

Chatty AI Chatbot & Live Chat