Compare Channel Sales Chat Bot CRM vs Rep AI: AI Chatbot & Live Chat

Name: Rep AI: AI Chatbot &amp; Live Chat
Brand: Shopify

Channel Sales Chat Bot CRM

Provide a VIP Concierge service through live chat, CRM, and AI

Rep AI: AI Chatbot & Live Chat

Higher conversions & more sales with your AI Chatbot (ChatGPT)

Channel Sales Chat Bot CRM

Provide a VIP Concierge service through live chat, CRM, and AI

Rep AI: AI Chatbot & Live Chat

Higher conversions & more sales with your AI Chatbot (ChatGPT)

Rating

43 Reviews

7.9

106 Reviews

8.4

Pricing

Install App More info

Features

Customizable chat widget
Unlimited live chat
Team chat
Ai agent alf
Customer relationship management
Marketing & chatbots

Shopify integration
Product recommendations
Brand customization
Answers questions
Generative ai
Plug and play
Guides shoppers
Ai training
Conversational ai
Behavioral ai
Brand intelligence
Real-time catalog scanning

Screenshots

+ 5 more

Rep AI: AI Chatbot & Live Chat screenshot

+ 7 more

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Pros

AI tools and chatbot reduce repeat inquiries and save time
Unlimited live chat and team chat enhance customer support
Powerful CRM for audience segmentation and customized marketing campaigns
Helps turn one-time visitors into regulars
AI Agent ALF resolves repetitive inquiries and aids in customer conversion
Unlimited chatbot messages and customization options for marketing and automation
Fully customizable chat widget to match brand identity

Higher conversions and more sales
Recommends products, answers questions, and guides shoppers effectively
Uses Behavioral AI and Generative AI (powered by ChatGPT)
Provides an additional sales channel and handles customer support
Quick setup and easy to use (10-15 minutes)
Customizable chatbot branding and voice
Seamless integration with Shopify apps (Gorgias, Klaviyo, Postscript, Attentive, etc)
Behavioral AI increases conversion rates by helping visitors promptly
Conversational AI reduces customer tickets and boosts sales
AI learns and expresses unique brand characteristics
Trainable AI for improved brand knowledge and personalization
Constantly updates by scanning the catalog and website

Cons

Potential dependency on AI for customer interactions which may not always understand complex queries
Initial setup and customization of AI tools and CRM may require time and technical expertise
Continuous monitoring and updates might be needed to ensure the AI tools are effective
Over-reliance on automation could reduce the personal touch in customer service

Limited information on long-term performance and scaling
Customization options may be insufficient for highly unique brand requirements
Potential dependency on the accuracy and updates of underlying AI models
Integration may require technical expertise if custom configurations are needed

Launched

Jun 06, 2021

Apr 17, 2022

Developer

Built by Shopify

Apps:

20097

Average Rating:

2.4

Reviews:

807,383

Built by Shopify

Apps:

20097

Average Rating:

2.4

Reviews:

807,383

Make Your Choice

Install App More info

Install App More info View alternatives

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Compare Channel Sales Chat Bot CRM vs Rep AI: AI Chatbot & Live Chat

Channel Sales Chat Bot CRM

Rep AI: AI Chatbot & Live Chat

Channel Sales Chat Bot CRM