Compare Census: Customer Surveys vs SEA Post Purchase Survey App

Name: SEA Post Purchase Survey App
Brand: SEA Commerce

Census: Customer Surveys

Onsite & Post-Purchase Surveys for Attribution, Insight & More

SEA Post Purchase Survey App

Understand customers by attribution survey

Census: Customer Surveys

Onsite & Post-Purchase Surveys for Attribution, Insight & More

SEA Post Purchase Survey App

Understand customers by attribution survey

Rating

23 Reviews

8.2

59 Reviews

9.1

Pricing

Install App More info

Features

Segmentation options
Rule-based questions
Ai-powered dashboard
Actionable recommendations
Attribution insights
Brand sentiment analysis
User discovery feedback
Submission reports

Customizable templates
Actionable insights
Detailed tracking
Targeted surveys
Dynamic questionnaires
Survey distribution

Screenshots

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Pros

Cost-effective solution compared to other platforms
Easy to set up and use, with quick installation
Provides valuable insights into customer base, marketing efforts, and site issues
AI-powered dashboard with actionable recommendations
Ability to segment questions by various ecommerce variables such as device, shipping address, and product type
Good customer support and responsiveness post-implementation
No performance impact on the store, as officially tested by Shopify

Offers customizable survey templates tailored for post-purchase, customer satisfaction, and marketing attribution
Ability to target surveys efficiently using customer tags, pages viewed, or products purchased
Dynamic questionnaires that support diverse question types, including star-rating and short answer
Centralized management of surveys with detailed response tracking for actionable insights
Flexible distribution method allowing surveys to be sent via any custom page, enhancing customer response rates
Helps understand customers better with focused attribution surveys
Simplified measurement of customer satisfaction with number scale-based questions

Cons

Limited user feedback available for comprehensive analysis
Potential learning curve for utilizing AI-powered analytics optimally

May require integration efforts for distributing surveys effectively based on specific customer tags or purchase data
Potential learning curve associated with managing all features and customizing templates effectively
Reliance on customer engagement for meaningful insights, which might be challenging without effective survey incentives

Launched

Jul 21, 2021

Dec 09, 2024

Developer

Built by Vervaunt

Apps:

Average Rating:

Reviews:

Built by SEA Commerce

Apps:

Average Rating:

4.9

Reviews:

115

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Compare Census: Customer Surveys vs SEA Post Purchase Survey App

Census: Customer Surveys

SEA Post Purchase Survey App

Census: Customer Surveys