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Captain Shipping Protection

Shipping insurance widget | Shipping protection

ShipPro Shipping Protection

Upsell Shipping Insurance/Package Protection = Grow AOV

Captain Shipping Protection

Shipping insurance widget | Shipping protection

ShipPro Shipping Protection

Upsell Shipping Insurance/Package Protection = Grow AOV

Overview

Overview

What is Captain Shipping Protection?

Captain Shipping Protection is a Shopify app designed to protect merchants from shipping-related losses by offering insurance and chargeback prevention. It integrates seamlessly with Shopify to automate claims and reduce disputes.

Key Strengths:

  • Automated claims processing
  • Chargeback protection
  • Easy Shopify integration

What is ShipPro Shipping Protection?

Shippo Shipping Protection is a Shopify app that provides shipping insurance and tracking solutions to safeguard orders. It works with multiple carriers and offers real-time tracking to improve customer trust.

Key Strengths:

  • Multi-carrier shipping insurance
  • Real-time tracking updates
  • Competitive pricing

Rating

Rating

390 Reviews
8.9
43 Reviews
9.1

Pricing

Pricing

  • $11-$49 / Month
  • 14 Days Free Trial
  • $9.99 / Month
  • Free Plan Available
  • 30 Days Free Trial

Features

Features

  • Build shipping protection
  • Keep premium collections
  • Customize claims policy
  • Upsell digital products
  • Order protection
  • Upsell cart checkout
  • Seamless switch
  • Offset shipment costs
  • Increase conversion rate
  • User-friendly design
  • Seamless integration
  • Upsell shipping insurance
  • Increase perceived value
  • Retain premiums
  • Revenue increasing features
  • Simple intuitive design

Screenshots

Screenshots

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Pros

Pros

  • Allows businesses to create their own shipping protection program
  • Businesses keep 100% of the shipping protection premium collections
  • Potential to increase order profits
  • Customizable claims policy
  • Ability to upsell digital products and order protection
  • Supports upsell cart checkout including subscriptions
  • Seamless switch from other similar apps
  • Offsets the cost of lost and damaged shipments with digital product upsells
  • User-friendly and does not add any code to the store theme
  • Provides 24/7 support
  • Highly rated customer service
  • Increases Average Order Value (AOV) by charging a percentage of order value as shipping protection
  • Retains 100% of collected premiums, adding a new stream of income for the business
  • Encourages customers to protect their orders, increasing the perceived value of products
  • Offers features like pre-tick, scaling insurance, and one tick upsell to increase revenue
  • Seamlessly integrates with all major themes
  • Simple and intuitive design makes product setup easy
  • Experienced support team available for assistance

Cons

Cons

  • The app is not an insurance company and does not underwrite plans, which might limit the scope of protection
  • May require adjustments to the template (as noted in a user review)
  • May result in additional costs for customers, potentially leading to reduced sales if not perceived as valuable
  • Customers might find the added protection redundant if they already trust the shipping process
  • Aggressive upselling (eg, pre-tick) could lead to potential customer dissatisfaction if not transparently communicated
  • Possibility of technical issues or glitches with integration on certain themes

Launched

Launched

Aug 03, 2022
Nov 06, 2023

Developer

Developer

Apps:

1

Average Rating:

4.9

Reviews:

390

Apps:

4

Average Rating:

4.7

Reviews:

737

Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

  • Which app offers better chargeback protection?

    Captain Shipping Protection specializes in chargeback prevention, while Shippo focuses more on shipping insurance and tracking.

  • Does Shippo support multiple carriers?

    Yes, Shippo integrates with various carriers, offering flexibility in shipping options.

  • Is Captain Shipping Protection easy to set up?

    Yes, Captain Shipping Protection offers a seamless Shopify integration with minimal setup required.

  • Which app is more cost-effective?

    Pricing varies based on order volume and coverage needs. Shippo may be cheaper for basic insurance, while Captain offers value with chargeback protection.

  • Can I use both apps together?

    Yes, but it may lead to redundant coverage. Assess your needs to determine if one app suffices.

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