Compare BFCM Bars & Banners—Quicky vs SB: Helpdesk Ticketing & FAQs

Name: SB: Helpdesk Ticketing &amp; FAQs
Brand: Shark Byte, Inc

BFCM Bars & Banners—Quicky

Announcement bar, free shipping bar, countdown timer, and more

SB: Helpdesk Ticketing & FAQs

Quickly build a help center & product FAQs w/ ChatGPT FAQs app

BFCM Bars & Banners—Quicky

Announcement bar, free shipping bar, countdown timer, and more

SB: Helpdesk Ticketing & FAQs

Quickly build a help center & product FAQs w/ ChatGPT FAQs app

Rating

130 Reviews

9.1

330 Reviews

5.5

Pricing

Install App More info

Features

Responsive design
Customization options
A/b testing capabilities
Audience targeting
Analytics integration
Multiple banner types
Scheduling functionality

Chatgpt integration
Live chat support
Ai faq builder
Product page faqs
Support ticketing system
Multilingual faqs
Centralized helpdesk

Screenshots

+ 3 more

SB: Helpdesk Ticketing & FAQs screenshot

+ 2 more

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Pros

Versatile and comprehensive marketing tool offering multiple types of bars and banners
Easy setup and flexible customization from simple banners to slideshows
Useful for a wide range of promotions including free shipping, countdown timers, and cookie consent
Analytics and A/B testing features to determine the best performing offers
Customizable and responsive design options including colors, fonts, alignment, and position
Scheduling feature allows timed display of banners automatically
Audience targeting capable of showing specific banners to audiences based on location, device, etc
Positive user reviews praising effective promotion communication and quick, helpful support
Customization for different font sizes on desktop, mobile, and tablet

Easy-to-use customer service solution for e-commerce
User-friendly FAQ builder for creating informative and easy-to-navigate FAQ pages
Saves valuable support team resources
Integrated ChatGPT for automatically generating FAQs
Leverage live chat and a support ticketing system to enhance customer interactions
24/7 live chat support available
AI-powered FAQ translations for global reach
Display product FAQs directly on the product page to boost sales and conversion rate
Centralized inquiries from multiple channels in one helpdesk ticketing system
Feature-rich platform that covers every aspect of customer support
Intuitive and easy-to-navigate interface
Responsive and knowledgeable support team

Cons

Repeated description of features in the app description can be considered redundant
No clear mention of pricing structure or potential costs associated with premium features

Launched

Mar 16, 2022

Dec 07, 2015

Developer

Built by DevIT.Software

Apps:

Average Rating:

4.9

Reviews:

1,022

Built by Shark Byte, Inc

Apps:

Average Rating:

4.5

Reviews:

542

Make Your Choice

Install App More info View alternatives

Compare BFCM Bars & Banners—Quicky vs SB: Helpdesk Ticketing & FAQs

BFCM Bars & Banners—Quicky

SB: Helpdesk Ticketing & FAQs

BFCM Bars & Banners—Quicky