Compare BestChat: AI Chatbot+Live Chat vs Zipchat AI Chat & AI Chatbot

Name: Zipchat AI Chat &amp; AI Chatbot
Brand: Shopify

BestChat: AI Chatbot+Live Chat

Integrates with Facebook, WhatsApp, Instagram. Supports bots.

Zipchat AI Chat & AI Chatbot

Increase Sales & Automate Customer Service with GPT4 AI Chat

BestChat: AI Chatbot+Live Chat

Integrates with Facebook, WhatsApp, Instagram. Supports bots.

Zipchat AI Chat & AI Chatbot

Increase Sales & Automate Customer Service with GPT4 AI Chat

Rating

146 Reviews

9.1

116 Reviews

8.5

Pricing

Install App More info

Features

Real-time live chat
Browsing history tracking
Multiple store identification
Chatbot functionality
Pre-set q&a
Multiple language support
Cross-platform compatibility
Extensive integrations
Custom brand display
Weekly updates

Multi-language support
Quick setup
Product recommendations
Order tracking
Proactive engagement
Upsell & cross-sell
Reduce refunds
Automated support
Self-training ai

Screenshots

BestChat: AI Chatbot+Live Chat screenshot

+ 3 more

+ 7 more

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Pros

Integrates seamlessly with major platforms such as Facebook, WhatsApp, and Instagram
Smart AI chatbot provides round-the-clock (24/7) customer support
Seamless Shopify integration enhances eCommerce operations
Self-learning AI improves customer support by understanding products and orders
Customizable live chat interface for tailored customer interactions
AI-driven insights assist in data analysis and decision-making
Smooth transition from chatbot to live agent ensures uninterrupted support
Multi-lingual service capability
AI help-write function acts as an excellent collaboration assistant
Highly intuitive and user-friendly interface

Proactively engages visitors to understand their needs, handle objections, and answer questions
Recommends products, upsells, and cross-sells, effectively increasing conversion rates and reducing refunds
Self-trains and goes live in minutes, with the ability to adapt to your brand voice and style
Supports 95 languages, making it ideal for a global audience
Functions as an emphatic AI Support Chat, automating support and ticketing
Simple and straightforward setup with built-in design and customization tools
Seamless integration and ease of use
Enhances customer service with responsive, personalized interactions that reflect your brand
Deployable in less than 5 minutes, including AI training
Reduces support requests, decreasing operational costs

Cons

No in-depth information available on potential limitations or cons from user comments and description
Dependence on continual updates to keep up with evolving business needs

Limited information on long-term performance and stability
Possible dependency on the app for customer interactions, which might require continuous oversight to maintain quality
Initial cost and subscription fees could be a barrier for small businesses

Launched

Jan 04, 2022

May 22, 2023

Developer

Built by Shopify

Apps:

17859

Average Rating:

2.5

Reviews:

728,940

Built by Shopify

Apps:

17859

Average Rating:

2.5

Reviews:

728,940

Make Your Choice

Install App More info View alternatives

Compare BestChat: AI Chatbot+Live Chat vs Zipchat AI Chat & AI Chatbot

BestChat: AI Chatbot+Live Chat

Zipchat AI Chat & AI Chatbot

BestChat: AI Chatbot+Live Chat