Compare BestChat: AI Chatbot+Live Chat vs SmartBot: Leading AI Chatbot

Name: SmartBot: Leading AI Chatbot
Brand: BestChat

BestChat: AI Chatbot+Live Chat

Integrates with Facebook, WhatsApp, Instagram. Supports bots.

SmartBot: Leading AI Chatbot

AI Chat Innovation: Enhancing Sales and Improving Service

BestChat: AI Chatbot+Live Chat

Integrates with Facebook, WhatsApp, Instagram. Supports bots.

SmartBot: Leading AI Chatbot

AI Chat Innovation: Enhancing Sales and Improving Service

Overview

What is SmartBot: Leading AI Chatbot?

SmartBot is an AI-driven chatbot designed for e-commerce stores, offering automated customer support, personalized recommendations, and order tracking.

Key Strengths:

Advanced NLP for natural customer interactions
Deep integration with Shopify and BigCommerce
No-code chatbot builder for easy setup

Rating

151 Reviews

8.7

341 Reviews

9.1

Pricing

Install App More info

Features

Real-time live chat
Browsing history tracking
Multiple store identification
Chatbot functionality
Pre-set q&a
Multiple language support
Cross-platform compatibility
Extensive integrations
Custom brand display
Weekly updates

Order tracking
Easy integration
Personalized shopping
Product search
Real-time recommendations
Instant support
Custom chat widget
Personalized invitations
Post-sale services

Screenshots

BestChat: AI Chatbot+Live Chat screenshot

+ 3 more

+ 2 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Integrates seamlessly with major platforms such as Facebook, WhatsApp, and Instagram
Smart AI chatbot provides round-the-clock (24/7) customer support
Seamless Shopify integration enhances eCommerce operations
Self-learning AI improves customer support by understanding products and orders
Customizable live chat interface for tailored customer interactions
AI-driven insights assist in data analysis and decision-making
Smooth transition from chatbot to live agent ensures uninterrupted support
Multi-lingual service capability
AI help-write function acts as an excellent collaboration assistant
Highly intuitive and user-friendly interface

Provides instant support to customers, enhancing customer service experience
Delivers personalized shopping experiences with tailored recommendations
Facilitates seamless store interaction, making it easier for visitors to search for products
Enables customers to check their order status in real-time, optimizing the post-sales journey
No-code platform, simplifying the integration and setup process for store owners
Effortless integration with Shopify, making it accessible for many eCommerce stores
Customizable chat widget to match the store's branding, providing a cohesive look
Potential to increase consultation volumes and conversions through personalized invitations

Cons

No in-depth information available on potential limitations or cons from user comments and description
Dependence on continual updates to keep up with evolving business needs

May not provide advanced customizability beyond basic customization options
Possibly limited to Shopify, reducing applicability for stores on other platforms
Initial configurations and understanding of the tool might require some learning curve
Dependence on AI accuracy, which may sometimes result in less accurate recommendations or responses

Launched

Jan 04, 2022

Jul 31, 2023

Developer

Built by BestChat

Apps:

Average Rating:

4.8

Reviews:

492

Built by BestChat

Apps:

Average Rating:

4.8

Reviews:

492

Make Your Choice

Install App More info View alternatives

Compare BestChat: AI Chatbot+Live Chat vs SmartBot: Leading AI Chatbot

BestChat: AI Chatbot+Live Chat

SmartBot: Leading AI Chatbot

BestChat: AI Chatbot+Live Chat