BestChat vs Chatty: Top AI Live Chat for Shopify

Name: Chatty AI Chatbot &amp; Live Chat
Brand: Chatty (By Avada)

Are you considering enhancing your Shopify store's customer interaction with a chatbot and live chat solution but unsure which app to choose—BestChat AI or Chatty AI? In this comprehensive comparison, we’ll delve into the features, pricing, integration capabilities, and user experience of BestChat AI and Chatty AI, both designed to boost engagement and conversion rates for Shopify users. Whether you're just starting out or looking to upgrade your customer service tools, this guide will aid you in selecting the ideal platform to elevate your e-commerce business and improve customer satisfaction.

BestChat: AI Chatbot+Live Chat

Integrates with Facebook, WhatsApp, Instagram. Supports bots.

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

BestChat: AI Chatbot+Live Chat

Integrates with Facebook, WhatsApp, Instagram. Supports bots.

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Overview

What is Chatty AI Chatbot & Live Chat?

Chatty AI Chatbot & Live Chat is a Shopify app that combines AI-powered chatbots with live chat functionality. It helps automate customer interactions, provide instant support, and boost conversions with personalized recommendations.

Key Strengths:

AI-driven chatbots for 24/7 customer support
Personalized product recommendations to increase sales
Easy integration with Shopify stores

Rating

151 Reviews

8.7

1,592 Reviews

9.5

Pricing

Install App More info

Features

Real-time live chat
Browsing history tracking
Multiple store identification
Chatbot functionality
Pre-set q&a
Multiple language support
Cross-platform compatibility
Extensive integrations
Custom brand display
Weekly updates

Order tracking
Whatsapp integration
24/7 automation
Faq management
Faq popups
Personalized contact
Query resolution
Livechat support

Screenshots

BestChat: AI Chatbot+Live Chat screenshot

+ 3 more

Chatty AI Chatbot & Live Chat screenshot

+ 3 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Integrates seamlessly with major platforms such as Facebook, WhatsApp, and Instagram
Smart AI chatbot provides round-the-clock (24/7) customer support
Seamless Shopify integration enhances eCommerce operations
Self-learning AI improves customer support by understanding products and orders
Customizable live chat interface for tailored customer interactions
AI-driven insights assist in data analysis and decision-making
Smooth transition from chatbot to live agent ensures uninterrupted support
Multi-lingual service capability
AI help-write function acts as an excellent collaboration assistant
Highly intuitive and user-friendly interface

Excellent user experience and intuitive interface
Responsive and helpful customer support available 24/7
Easy to install and navigate
Improves user experience, boosts conversion rates, and minimizes cart abandonment
Personalized Contact Us options via WhatsApp build trust and cut support time
Instant order tracking, quick query resolution, and tailored assistance
Customizable options and seamless integration with any website or platform
Stunning themes for FAQs popup and Help Center
Allows businesses to create numerous queries and FAQ categories
Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

Cons

No in-depth information available on potential limitations or cons from user comments and description
Dependence on continual updates to keep up with evolving business needs

Currently supports only one language
No option to upload custom profile photos for chat avatars, only uses Shopify store logo

Launched

Jan 04, 2022

Jun 08, 2022

Developer

Built by BestChat

Apps:

Average Rating:

4.7

Reviews:

495

Built by Chatty (By Avada)

Apps:

Average Rating:

4.9

Reviews:

1,592

Make Your Choice

Install App More info View alternatives

BestChat vs Chatty: Top AI Live Chat for Shopify

BestChat: AI Chatbot+Live Chat

Chatty AI Chatbot & Live Chat

BestChat: AI Chatbot+Live Chat