Compare B: WhatsApp Chat, Abandon Cart vs Interakt ‑ WhatsApp Marketing

Name: Interakt ‑ WhatsApp Marketing
Brand: Shopify

B: WhatsApp Chat, Abandon Cart

#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

B: WhatsApp Chat, Abandon Cart

#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Rating

344 Reviews

1.9

187 Reviews

6.7

Pricing

Install App More info

Features

Abandoned cart recovery
Product recommendations
Helpdesk inbox
Spin the wheel
Exit popups
Broadcast campaigns
Upselling/cross-selling
Customer data collection
Whatsapp shop
Automated query support
Cash-on-delivery conversion

Automated reminders
Order updates
Bulk campaigns
Double confirmation
Shared team inbox
Green tick
Chat widget
Auto-replies

Screenshots

B: WhatsApp Chat, Abandon Cart screenshot

+ 3 more

Interakt ‑ WhatsApp Marketing screenshot

+ 2 more

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Pros

Boosts sales through abandoned cart recovery
Increases WhatsApp subscribers
Effective upselling/cross-selling
Helps convert cash on delivery to prepaid orders
Allows for running chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop
Omnichannel support inbox to engage customers and automate 70% of queries
Easy-to-use dashboard with a lot of segmentations available
Prompt and reliable technical support
Comprehensive management tools for WhatsApp campaigns
Direct connectivity with Shopify provides easy access to customer base and products
Significant increase in sales with a high return on investment
Supports building WhatsApp subscribers via 'Spin The Wheel' & 'Exit Popups'
Supports collection of product reviews on WhatsApp and uploading to various review platforms
Can drive 15X RoI through abandoned cart recovery campaigns

Automated WhatsApp reminders for abandoned carts with a checkout link
CoD double confirmation flow on WhatsApp to reduce RTOs
Automated WhatsApp confirmations for order placement, shipment, and cancellation
WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
Auto-replies configuration for answering customer FAQs on WhatsApp
Bulk WhatsApp campaigns for product announcements and discounts
Shared team inbox for better management of incoming customer chats
Option to obtain a WhatsApp Green Tick for improved credibility

Cons

Issues with prolonged billing even after service migration
Poor customer support as indicated by users
Complex platform not easy to use
Lack of options for retargeting abandoned carts or sending order notifications
Potential for being a waste of money and time as expressed by some users

Launched

Oct 06, 2019

Jul 13, 2021

Developer

Built by Shopify

Apps:

21499

Average Rating:

2.4

Reviews:

808,195

Built by Shopify

Apps:

21499

Average Rating:

2.4

Reviews:

808,195

Make Your Choice

Install App More info View alternatives

Compare B: WhatsApp Chat, Abandon Cart vs Interakt ‑ WhatsApp Marketing

B: WhatsApp Chat, Abandon Cart

Interakt ‑ WhatsApp Marketing

B: WhatsApp Chat, Abandon Cart