AWIO vs Zotabox: Best Contact Form Apps for Shopify

Name: Zotabox Contact Form Builder
Brand: Zotabox

Are you looking to integrate an efficient contact form solution into your Shopify store but can't decide between AWIO's Improved Contact Form and Zotabox's Contact Form Builder? In this comprehensive comparison, we’ll dive into the features, customization options, ease of use, and pricing of these two Shopify apps. Whether you’re aiming to enhance user engagement, streamline communication, or simply add a professional touch to your online store, this article will guide you through choosing the contact form builder that best aligns with your business goals and helps drive better customer interaction on your platform.

AWIO Improved Contact Form

Effortlessly add a contact form so customers can contact you

Zotabox Contact Form Builder

Add multiple, embeddable contact forms to your website.

AWIO Improved Contact Form

Effortlessly add a contact form so customers can contact you

Zotabox Contact Form Builder

Add multiple, embeddable contact forms to your website.

Overview

What is Zotabox Contact Form Builder?

Zotabox is a multifunctional Shopify app offering contact forms, pop-ups, and lead capture tools to enhance customer engagement and conversions.

Key Strengths:

Drag-and-drop form builder
Integration with email marketing tools
Advanced pop-up customization

Rating

72 Reviews

9.1

153 Reviews

9.1

Pricing

Install App More info

Features

Promotional banners
Lead capture forms
Social media buttons
No code changes
Floating contact button
Email message delivery
Coupon popups
Contact page creation

User-friendly layout
Multiple forms
Automated responses
Flexible display settings
Unlimited submissions

Screenshots

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Pros

Effortlessly adds a contact form to each page, enhancing accessibility for users to contact store owners
Messages from the contact form are directly delivered to store owner's email, ensuring timely communication
Includes additional widget options such as lead capture forms, promotional banners, coupon popups, and social media buttons to boost engagement and interaction
Widgets can be added with one click and require no code changes, making it user-friendly for non-technical users
Creates a separate contact page that can be linked from navigation menus, providing multiple access points for contacting the store

30-day free trial with no payment information required
Dedicated 24H in-app chat support ensures continuous assistance
User-friendly and simple layout that makes form filling hassle-free
Affordable plans with unlimited submissions
Ability to activate multiple forms simultaneously for different onsite funnels
Automated responses and easy tracking of email collection funnels
Flexible pop-up/tab and display settings enhance user experience

Cons

The contact form is limited to a floating button, which may not be integrated seamlessly into a store's existing design
Customization options beyond the predefined widgets may be limited, potentially restricting personalization
Relying solely on email delivery may not offer advanced customer service features like ticket tracking or CRM integration
The app description suggests basic functionality that might not cater to more demanding requirements of complex e-commerce operations

No mention of integration capabilities with other tools or platforms
Potential for pop-ups to be seen as intrusive by website visitors
Limited customization options might not fit all branding needs
Lack of detailed analytics features for in-depth performance tracking
The reliance on in-app chat support might not suit users preferring other support channels

Launched

May 29, 2013

Aug 28, 2014

Developer

Built by Awio

Apps:

Average Rating:

4.9

Reviews:

Built by Zotabox

Apps:

Average Rating:

4.2

Reviews:

501

Make Your Choice

Install App More info View alternatives

AWIO vs Zotabox: Best Contact Form Apps for Shopify

AWIO Improved Contact Form

Zotabox Contact Form Builder

AWIO Improved Contact Form