Compare Attrac Popup, Announcement Bar vs SB: Helpdesk Ticketing & FAQs

Name: SB: Helpdesk Ticketing &amp; FAQs
Brand: Shark Byte, Inc

Attrac Popup, Announcement Bar

All types of announcement bars, email popups, & free shipping.

SB: Helpdesk Ticketing & FAQs

Quickly build a help center & product FAQs w/ ChatGPT FAQs app

Attrac Popup, Announcement Bar

All types of announcement bars, email popups, & free shipping.

SB: Helpdesk Ticketing & FAQs

Quickly build a help center & product FAQs w/ ChatGPT FAQs app

Rating

302 Reviews

8.5

330 Reviews

5.5

Pricing

Install App More info

Features

Customizable templates
Email popups
Advanced targeting
Embedded banners
Exit-intent popups
Seamless integrations
Multi-announcement bars
Countdown timer bars
Sms subscriptions
Scheduled messaging

Chatgpt integration
Live chat support
Ai faq builder
Product page faqs
Support ticketing system
Multilingual faqs
Centralized helpdesk

Screenshots

+ 4 more

SB: Helpdesk Ticketing & FAQs screenshot

+ 2 more

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Pros

All-in-one solution for onsite marketing campaigns including offer announcements, countdown timers, store notifications, email & SMS popups
Easily promotes coupon codes, free shipping offers, and helps grow email & SMS marketing lists
Fully customizable and easy to set up
Seamless integration with popular page builders and email marketing apps like PageFly, Mailchimp, Klaviyo, and Omnisend
Variety of top bar types: multi-announcement bar, countdown timer bar, free shipping bar
Diverse popup options: opt-in popup, discount popup, free shipping popup
Advanced targeting and scheduling to display the right message to the right customer
Positive user feedback highlights excellent customer service and responsive support

Easy-to-use customer service solution for e-commerce
User-friendly FAQ builder for creating informative and easy-to-navigate FAQ pages
Saves valuable support team resources
Integrated ChatGPT for automatically generating FAQs
Leverage live chat and a support ticketing system to enhance customer interactions
24/7 live chat support available
AI-powered FAQ translations for global reach
Display product FAQs directly on the product page to boost sales and conversion rate
Centralized inquiries from multiple channels in one helpdesk ticketing system
Feature-rich platform that covers every aspect of customer support
Intuitive and easy-to-navigate interface
Responsive and knowledgeable support team

Cons

Custom theme users might need basic programming knowledge for banner placement, although support is provided
No negative feedback found in user comments, suggesting potential areas for improvement may be underreported or not yet identified

Launched

Jun 04, 2018

Dec 07, 2015

Developer

Built by Attrac (by AppHero)

Apps:

Average Rating:

4.8

Reviews:

309

Built by Shark Byte, Inc

Apps:

Average Rating:

4.5

Reviews:

542

Make Your Choice

Install App More info View alternatives

Compare Attrac Popup, Announcement Bar vs SB: Helpdesk Ticketing & FAQs

Attrac Popup, Announcement Bar

SB: Helpdesk Ticketing & FAQs

Attrac Popup, Announcement Bar