Compare Attentive: SMS + MMS Marketing vs Email & SMS Marketing: Forward

Name: Email &amp; SMS Marketing: Forward
Brand: Shopify

Attentive: SMS + MMS Marketing

SMS marketing built to help e-commerce brands increase revenue

Email & SMS Marketing: Forward

Up your retention game with email and SMS marketing

Attentive: SMS + MMS Marketing

SMS marketing built to help e-commerce brands increase revenue

Email & SMS Marketing: Forward

Up your retention game with email and SMS marketing

Rating

51 Reviews

1.9

24 Reviews

8.2

Pricing

Install App More info

Features

Customer support
Order updates
Prewritten templates
Two-tap technology
Two-way messages
Text-to-buy
Playbook guidance
Sms segmentation
Personalized conversations

Pre-built templates
Drag-and-drop editor
Campaign analytics
Sms campaigns
Email promotions
Customizable automations
Deliverability meter

Screenshots

Attentive: SMS + MMS Marketing screenshot

Email & SMS Marketing: Forward screenshot

+ 1 more

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Pros

Refine your SMS strategy as you scale with playbooks, expert advice, and guidance from an industry-leading team
Prewritten campaign templates save time
Quickly grow text and email subscriber lists with patented two-tap technology
Send personalized two-way messages across customer lifecycle
Supports multiple use cases such as limited-time offers, new products, order updates, customer support, and Text-to-Buy via Shop Pay
Helps set, track, and deliver program KPIs
Utilizes rich identity data points for segmentation and personalization
Drives high click-through rates with personalized messages
Ensures compliance with in-house TCPA experts and templates

Powerful segmentation engine for targeted marketing
Customizable automations for better campaign management
Easy-to-use drag-and-drop design editor
Prebuilt templates to speed up campaign creation
Detailed campaign analytics for performance tracking
24x7 support with dedicated success managers
No limit on the number of contacts; pay for usage only
Features for email/SMS automations like Abandoned Cart, Welcome, Upsell/Cross-sell emails
Segmentation based on order history, geography, and campaign behavior
Deliverability Meter to ensure emails land in inboxes

Cons

Promises of white glove service and dedicated team member support are not always fulfilled
Customer support can be unreliable with reports of lack of follow-up and training
Issues with initial on-boarding and support once signed up

Potential issues with initial setup or connection to platforms like Shopify, as mentioned in the review
Support response time can be slow or lacking, as evidenced by the user experience in the review

Launched

Jul 01, 2020

Jan 12, 2023

Developer

Built by Attentive

Apps:

Average Rating:

4.1

Reviews:

Built by Shopify

Apps:

1338

Average Rating:

3.1

Reviews:

41,976

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Compare Attentive: SMS + MMS Marketing vs Email & SMS Marketing: Forward

Attentive: SMS + MMS Marketing

Email & SMS Marketing: Forward

Attentive: SMS + MMS Marketing