AfterShip vs Redo: Best Return Apps Comparison

Name: Redo
Brand: Redo Tech, Inc

AfterShip Returns & Exchanges

Return Label, Store Credit, Exchange, Return Policy, Refunds

Redo

The Future of Post Purchase Experience That Amplifies Sales

AfterShip Returns & Exchanges

Return Label, Store Credit, Exchange, Return Policy, Refunds

Redo

The Future of Post Purchase Experience That Amplifies Sales

Rating

2,431 Reviews

8.9

109 Reviews

8.3

Pricing

Install App More info

Features

Flexible refund options
Self-service returns
Smart return rules
Exchange encouragement
Automated email updates
Automated return processes
Seamless return experience
Carrier efficiency
Branded return pages
Regional return routing
Automation rule settings

Automate returns
Reduce shipping costs
Incentivized exchanges
Store credit upsells
Flexible integration

Screenshots

AfterShip Returns & Exchanges screenshot

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Pros

Seamless returns experience that enhances customer satisfaction
Automation rules to save time and reduce manual work
Multiple return options including store credit, exchanges, and refunds to recapture revenue
Branded returns pages and automated email updates to reduce customer anxiety
Efficient management of carriers and warehouses
Great customer support with high ratings for responsiveness and helpfulness
All-in-one solution for managing returns and exchanges

Transforms post-purchase experience, boosting sales and customer loyalty
Automates returns for customers and support teams, saving time and effort
Reduces or eliminates return shipping label costs through an innovative model
Increases revenue with incentivized exchanges and store credit
Creates upsell opportunities during the return flow
No contracts required, aligning with the business model
Outstanding customer support, with positive testimonials about responsiveness and assistance
Simple and efficient return processing for customers and staff
Robust statistical and reporting features
Highly customizable with continuous addition of new features

Cons

Some users reported the app is not perfect and has room for improvement
Issues with certain carriers, such as DHL, and lack of flexibility in addressing problems
Standard responses from support in some cases which might not fully address unique issues

Not much information available on potential drawbacks or disadvantages from reviews
Dependent on the app’s compatibility with existing systems and processes

Launched

Feb 27, 2017

May 24, 2020

Developer

Built by AfterShip

Apps:

Average Rating:

4.7

Reviews:

23,064

Built by Redo Tech, Inc

Apps:

Average Rating:

4.7

Reviews:

109

Make Your Choice

Install App More info View alternatives

AfterShip vs Redo: Best Return Apps Comparison

AfterShip Returns & Exchanges

Redo

AfterShip Returns & Exchanges