Compare AfterShip Referral & Affiliate vs Customer.guru Net Promoter NPS

Name: Customer.guru Net Promoter NPS
Brand: Customer.guru

AfterShip Referral & Affiliate

Build brand trust and generate more revenue.

Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

AfterShip Referral & Affiliate

Build brand trust and generate more revenue.

Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

Rating

1,198 Reviews

9.1

69 Reviews

7.6

Pricing

Install App More info

Features

Automated reward emails
Bulk email invites
Customizable widget design
One-click referral setup
Free gifts commission

Quick installation
Embed testimonials
Segmented satisfaction tracking
Product-based satisfaction analysis
Time-specific feedback
Order-frequency insights
Geographic feedback analysis
Trend discovery
Increased survey responses

Screenshots

+ 3 more

Customer.guru Net Promoter NPS screenshot

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Pros

Enables word-of-mouth marketing by turning customers into brand advocates
Offers rewards for successful referrals and discounts to new referred customers
Allows collaboration with influencers and pays commissions on new sales
One-click referral campaign setup with unique referral links and reward coupons
Automated reward emails with easy-to-redeem coupon codes
Bulk email invites to influencers and easy monitoring through one dashboard
Allows customization of widget text, color, and layout for consistent experience
Offers free version and features that users find quite helpful
Excellent customer support mentioned multiple times in reviews
User-friendly interface that is praised for ease of use

Quick installation process taking only 30 seconds
Increased survey response rates due to smart follow-ups
Ability to embed testimonials and reviews for better visibility
Offers detailed insights into customer satisfaction based on various factors like product ordered and purchase date
Helps discover trends in customer opinions

Cons

Absence of an affiliate portal to pay affiliates directly
Annoyance caused by the non-removable referral links widget on small screens
Occasional issues with referral links forwarding to non-existent domains
Some features that should be automatic require contacting support for activation

Limited to Net Promoter Score (NPS) surveys, may not offer other types of customer feedback options
Some potential users might find the features too basic or not sufficiently customizable for their needs

Launched

Jun 14, 2021

Aug 30, 2016

Developer

Built by AfterShip

Apps:

Average Rating:

4.6

Reviews:

8,455

Built by Customer.guru

Apps:

Average Rating:

4.6

Reviews:

Make Your Choice

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Compare AfterShip Referral & Affiliate vs Customer.guru Net Promoter NPS

AfterShip Referral & Affiliate

Customer.guru Net Promoter NPS

AfterShip Referral & Affiliate